Lead Social Caseworker - Children, Youth & Family Services (After Hours)

Salary: $58,380.00 - $87,590.00 Annually Location : Colorado Springs, CO Job Type: Full-Time Job Number: 2500010 Department: Department of Human Services Division: Children, Youth & Family Svcs Opening Date: 01/06/2025 Closing Date: 1/13/2025 11:59 PM Mountain FLSA: Exempt Need more information on completing a job application? See the EPC Application process here. Job Summary Are you passionate about working with children and families in the community? Do you have a strong sense and ability to assess the safety of children while engaging parents and offering services? Do you like to work with community partners, law enforcement, medical professionals, and other community resources to help change lives and help families work toward their successes? If so, we have the perfect opportunity for you As a Children, Youth & Family Services caseworker, you will play an essential role in working to help address child safety and provide services for families in El Paso County. In this position, you will assess child abuse and neglect referrals with families within a second-shift intake unit. You will be a part of a dynamic, supportive team with the opportunity to work closely with the community and families to resolve concerns reported through the state child abuse and neglect hotline. In this role, you will have to opportunity to help families by assessing their needs while addressing allegations of child abuse or neglect and offering resources, guidance, and support to help them thrive. Hiring Range: $64,000.00 - $68,000.00 annually Anticipated Hiring Rate: $66,747.20 annually This position has an anticipated work schedule of Monday-Friday 3:00pm-12:00am, but it is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. Hybrid schedule available upon successful completion of probationary period. Schedule subject to change. Please be advised that this position may close on or after 01/08/2025, without advanced notice, should we receive a sufficient number of qualified applications. Works to preserve and/or rehabilitate families while protecting children's physical, emotional, and mental well-being through child protection, adolescent services, placements, and/or permanency plans. Based on position assignment, coordinates the practice and is responsible for primary decision-making of child protection practices or coordinates the services and secondary-service decisions as related to safety, permanency, well-being and preserving families. Serves as a lead caseworker, advising and assisting caseworkers on case assignments. May be assigned to the Practice or Support & Services unit. Essential Duties/Responsibilities Provides lead work for a team, including assisting with training, technical support, orienting new employees, providing guidance and mentoring, and resolving complex problems and issues to meet the needs of clients. Provides input and support to the leadership regarding applicable performance evaluations. Fosters a team atmosphere that is inclusive and supportive. Provides casework and assessment services for teams as directed. Reviews and ensures incorporation of treatment and work plans from the court, caseworkers, providers, and community partners. Interviews clients and develops appropriate treatment plans as needed. Initiates and/or coordinates home studies and provides intensive casework services to families and children related to assigned functional area. As assigned, reports and/or investigates allegations of child abuse and assesses imminent danger for children; makes referrals to community resources and collateral contacts. Monitors clients' progress and ensures that needed services are being provided, that treatment plans are being followed through in a timely manner, and determines the appropriateness of the placement and services provided. Ensures services are being provided effectively and in a timely manner for the safety and wellbeing of the child. Provides crisis management and coordinates support services for clients to resolve problems, barriers, and conflicts. Acts as a liaison for the DHS and consults with other caseworkers and community professionals on case situations, treatment/case plans, issues, and problems. Attends and testifies in court hearings and mediations; completes appropriate paperwork, documentation, petitions, reports, reviews, etc., for court hearings; monitors clients' compliance with court orders; serves temporary custody notices and petitions the court for verbal orders. Prepares for and participates in meetings and staffings. Mediates any disagreements during meetings and staffings; builds consensus to ensure the safety and wellbeing of the child. Addresses child safety issues in the home to mitigate safety concerns as assigned; ensures that children in the department's custody or supervision receive necessary interventions. Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports, inputs updates into database. Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc. Acts as a liaison for the Department of Human Services (DHS); consults with appropriate parties to include DHS staff, providers, and community partners. Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented. Provides support to Practice and Support and Services teams within the CYFS Division as needed. Assists with collecting, monitoring, and reporting team statistics, data, and outcomes. Facilitates meetings as needed. Performs other duties as required. Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. Supervision Received: This classification requires functioning as a lead worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. Qualifications Knowledge, Skills & Abilities Working knowledge of casework practices, procedures, and protocol; working knowledge of child safety and family engagement. Demonstrated leadership skills preferred. Ability to communicate and work effectively with co-workers, clients, other agencies, the courts, and the public. Ability to provide excellent customer service. Ability to efficiently plan, schedule, and organize. Ability to assess situations and make prudent and appropriate decisions. Ability to apply conflict resolution and problem-solving skills. Ability to lead and train others; ability to objectively assess the performance of others. Abilities in interviewing and investigative techniques and practices. Ability to accurately and efficiently complete paperwork, reports, and documentation timely. Ability to utilize supervision in making casework decisions. Ability to work independently and in a team environment. Ability to use standard office equipment, including computer, fax machine, copier, and telephone. Maintain regular and punctual attendance. Required Education & Experience Bachelor's degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques. Two years of professional caseworker or case management experience in a public or private human services agency. Bachelor's degree of social work, a Master's degree of social work, or a Master's degree in a human behavioral science field with at least 10 semester or 18 quarter hours in courses relevant to child welfare may substitute for one year of the required experience. Licenses/Certificates Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County's Personnel Policies Manual. Must obtain and maintain necessary certifications as applicable to position. Colorado State Child Welfare Caseworker Certification or the ability to successfully complete and pass initial examination within ninety days of employment. Pre-Employment Requirements Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, drug screen, and physical examination. College transcripts required prior to the date of hire. Work Conditions Duties are performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. Hybrid remote work environment dependent upon Department discretion and business needs. May be exposed to hostile family situations/individuals, and unsanitary and hazardous conditions. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require a 24/7 on-call and after-hours rotational schedule. Local and non-local travel, including possible out-of-state travel, may be required. Occasional lifting of files, supplies, children: exerting 20 lbs. - 50 lbs. occasionally; 10 lbs. - 25 lbs. frequently, or up to 10 lbs. constantly. The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department. VISION El Paso County will be a trusted regional leader known for excellence in county service delivery. PURPOSE We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive. El Paso County is an E-Verify and Equal Opportunity Employer. El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen. Full-time employees are eligible for the following benefits: Medical, dental, and vision benefits Paid vacation, sick, and personal leave 11 paid holidays Onsite health centers Onsite fitness centers Reach Your Peak wellness program Short and long term disability Life insurance Flexible spending accounts to include dependent care Employee assistance program Tuition reimbursement Retirement plan Deferred compensation (457b) Click on links for and 01 How did you learn of this position? I am currently employed by EPC El Paso County Website Indeed.com Employee Referral Social Media (Twitter/Facebook) LinkedIn University/College Career Site Industry-specific Career Site Professional Membership Career Site Career Fair Other 02 Please select your highest level of education. High school diploma or equivalent education Associate's degree Bachelor's degree currently in progress Bachelor's degree Master's degree or higher None of the above 03 If your Bachelor's degree is still in progress, please confirm your expected conferral date (month & year). If Bachelor's degree has been conferred, please state N/A. 04 If asked, would you be able to provide your Bachelor's or Master's Degree diploma? Yes No 05 How many years of professional caseworker/case management experience in a public or private social services agency do you have? Less than one (1) year One (1) year Two (2) years Three (3) years Not Applicable 06 Do you have a Bachelor's degree of social work, a Master's degree of social work, or a Master's degree in a human behavioral science field with at least 10 semester or 18 quarter hours in courses relevant to child welfare? Yes No 07 Have you completed course work related to the job responsibilities of a child welfare social caseworker? Examples include the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques. Yes No 08 Please describe what leadership means to you and the purpose of leadership. 09 Please describe your experience training and developing others. If not applicable, please put N/A. 10 Do you prefer to work independently or in a team environment? Why? 11 Do you have a Colorado State Child Welfare Caseworker Certification? Yes No 12 This position requires the use of a personal vehicle with proof of insurance. Are you willing and able to utilize your own personal vehicle? Yes No 13 This position requires local and non-local travel. Are you willing and able to travel as needed for this position? Yes No Required Question