Community Manager

About Poppy Poppy is Jackson Hole's premier women-led workspace and social club, designed to create an undeniable sense of belonging for women. Like our namesake flower native to Wyoming, we represent resilience and endurance. Our space goes beyond traditional coworking to foster meaningful connections, authentic conversations, and a supportive environment where members can truly thrive. Position Overview We're seeking a dedicated Community Manager to be the heart and soul of our space three days per week (Tuesday-Thursday), ensuring our members feel welcomed, connected, and supported. This role combines hands-on facilities management with deep community engagement and membership growth, reporting directly to Poppy's owner. Key Responsibilities Community Engagement & Member Experience Serve as the primary daily point of contact for members during your shifts Create a welcoming, inclusive environment that embodies Poppy's values Build genuine relationships with members and maintain detailed understanding of their goals Facilitate strategic connections between members through thoughtful introductions Manage comprehensive new member onboarding process Track member attendance and engagement patterns Provide regular updates to ownership about member satisfaction and community health Events & Programming Management Execute event logistics and setup based on owner-developed strategy Coordinate with confirmed speakers and partners Manage day-of event operations and member experience Handle event registration and communications Set up and break down event spaces Gather and compile event feedback Support owner in program development through member insights Content Creation Draft weekly newsletter for owner review Create engaging social media content showcasing community and events Capture photos and stories from events and daily community life Document member success stories and testimonials Create member spotlights and business highlights Proactively identify and pursue new membership opportunities Conduct engaging tours for prospective members Develop and maintain relationships with local businesses and organizations Create and implement membership growth strategies Track sales pipeline and maintain accurate records in OfficeRND Meet quarterly membership growth targets Identify opportunities for partnerships and corporate memberships Follow up with prospects in a timely manner Report on sales metrics and provide insights for growth Facilities Management Maintain daily oversight of workspace operations and atmosphere Manage opening and closing procedures Tuesday through Thursday Oversee operational systems and coordinate with vendors for maintenance Ensure consistent cleanliness standards and organization Maintain inventory and manage ordering of essential supplies Provide technical support and troubleshooting for basic issues Assist with furniture arrangement for events (must be able to lift furniture safely) Manage all member payments and space bookings through OfficeRND Qualifications Experience in community management, hospitality, or customer service Proven sales experience or demonstrated ability to close deals Strong interpersonal skills with proven ability to build relationships Excellent written and verbal communication Experience with event planning and execution Highly organized with strong attention to detail Natural ability to anticipate needs and take initiative Ability to lift and move furniture safely Quick learner with technology (will be trained on OfficeRND) Passion for supporting women in business and creating inclusive spaces Local to Jackson Hole area Time Commitment & Compensation Regular schedule: Tuesday-Friday 8:20am-5:00pm MST (32 hours/week) $30/hour contract rate Commission structure: $100 per new member brought to Poppy Quarterly membership goals: $500 bonus for reaching 10 new members per quarter $1,000 bonus for reaching 15 new members per quarter $1,500 bonus for reaching 20 new members per quarter Additional $250 bonus for each corporate membership secured Complimentary Poppy membership ($389/month value) Must be available during specified hours with consistent attendance Success in this Role Looks Like Members view you as a trusted community connector who understands their needs You've built genuine relationships that encourage member referrals Daily operations run smoothly and efficiently The space maintains its welcoming atmosphere while fostering connections You proactively spot opportunities for membership growth Membership retention and engagement metrics show positive trends There's a tangible sense of community and belonging during your shifts To Apply Please send your resume and a short note in the body of the email (don't worry about the formality of a cover letter) explaining why you'd be an excellent fit for Poppy's community to hellopoppynetwork.com.