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Tata Consultancy Services

Business Analyst

Tata Consultancy Services, Minneapolis, Minnesota, United States


Job Description Role- Business Analyst Location- Minneapolis, MN -Strong knowledge and hands on experience in Order Management & Customer Data Management. -Document business needs and features. -Document As-Is and To-Be business processes. -Facilitate User Story grooming sessions and create user stories. -Identify and document business and technical requirements for various features. -Conduct data analysis and data mapping on various features. -Create and maintain a streamlined documentation for all the services effort. This includes content like: Design Documents, Business/System Process flows, Source Data Mapping, Stored Procedure used by API, Session log events, Test support documentation, etc. -Document UAT Test Scenarios, conduct UAT testing and facilitate UAT Training sessions. -Order Management optimization -Process Improvement and reporting -Cross functional collaboration -System and tool management -Customer Experience enhancement -Training and documentation -Problem solving and issue resolution -Continuous improvement and strategy development