Hardware Store Manager Job at Mega Building Supply in New York

*** BILLINGUAL SPANISH SPEAKER IS PREFERRED ***

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training
• Employee Discount

Job Summary
We are seeking a highly motivated and customer-focused Hardware Store Manager to join our team. As the Hardware Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, maintaining inventory, and managing a team of employees. The ideal candidate will have strong leadership skills, a passion for hardware, and the ability to drive sales and improve store performance.

Responsibilities

• Store Operations: Oversee the daily operations of the store to ensure efficiency and high-quality customer service. Ensure the store is clean, organized, and well-stocked at all times.
• Customer Service: Lead by example in delivering exceptional customer service. Resolve customer issues, answer questions, and offer product recommendations.
• Inventory Management: Maintain accurate inventory levels, conduct regular stock counts, place orders, and manage product deliveries. Ensure that popular and seasonal items are always available.
• Staff Supervision: Hire, train, and develop store employees. Schedule shifts, manage performance, and foster a positive, team-oriented work environment.
• Sales & Promotions: Drive sales by promoting in-store events, sales, and promotions. Monitor sales targets and work to meet or exceed them. Provide support to customers with product selections and up-sell opportunities.
• Health & Safety Compliance: Ensure the store complies with all safety regulations and standards. Maintain a safe environment for customers and staff.
• Financial Management: Assist in budget preparation, manage store expenses, and contribute to achieving revenue and profit goals. Handle cash, register transactions, and ensure proper accounting practices are followed.
• Merchandising: Work with the team to display merchandise in an attractive and organized manner. Ensure product displays are updated and reflect current promotions.
• Reporting: Provide regular reports on sales performance, inventory levels, and employee performance to upper management.

Qualifications

• Experience: Minimum of 3-5 years of retail management experience, preferably in a hardware or home improvement store.
• Leadership: Proven ability to lead, motivate, and develop a team. Strong interpersonal and communication skills.
• Knowledge: Solid understanding of hardware products, tools, and home improvement materials. Familiarity with inventory management and point-of-sale systems.
• Customer-Focused: Passion for delivering excellent customer service and creating a positive shopping experience.
• Organizational Skills: Ability to manage multiple tasks simultaneously, handle stress, and maintain attention to detail.
• Problem-Solving: Strong decision-making skills with the ability to resolve issues quickly and efficiently.
• Education: High school diploma or equivalent. A degree in business, retail management, or a related field is a plus.
• Physical Requirements: Ability to lift heavy items, stand for long periods, and occasionally operate forklifts or other machinery.

*** BILLINGUAL SPANISH SPEAKER IS PREFERRED ***