El Monte City School District
Information Technology Specialist I-Child Development
El Monte City School District, El Monte, California, us, 91734
Job Summary
Installs, configures and administers servers for assigned networks. Troubleshoots server performance, backup schedules and hardware and software compatibility issues. Provides advanced technical support and help functions that related to assigned network, and provides technical support to other information technology staff.
Job Description / Essential Elements:
EL MONTE CITY SCHOOL DISTRICT POSITION DESCRIPTION
Position: Information Technology Specialist I Department: Information Technology FLSA: Non-Exempt Reports To: Network/IS Administrator Pay Grade: 19
SUMMARY
Performs a wide variety of one-on-one and small group instruction, help, and troubleshooting on common to advanced microcomputer and software problems used for administration, education, and libraries. Performs a wide variety of diagnostic inspections and repair on stand-alone and networked microcomputer hardware and software for administration, education, and libraries. Installs, maintains and troubleshoots computer networks, including those for libraries.
DISTINGUISHING CHARACTERISTICS
This is the first level in a broad-based technical/professional career ladder. Advancement along this ladder can occur through mastery with microcomputers and connectivity, a full range of computer software and training, data and telecommunications, and networks. At level I, incumbents are expected to assist personal computer users with routine instruction and troubleshooting of common software and I/O problems. Also at level I, the position is capable of basic network operations, limited computer security, formal training in common software, hardware diagnostics, or basic data and telecommunications setup and configuration. At level II, the job expands into multiple areas and departmental applications. For example, network specialists will use system tools for diagnostics and perform complex installations. Software specialists will conduct training in small group settings and perform diagnosis on more advanced business and educational software. The job is capable of administering computer security systems. At level III, industry certifications are required and/or a leadership role must be assumed.
ESSENTIAL TYPES OF DUTIES (Examples)
Depending on the area of concentration, incumbents are expected to perform some, not all, of the following duties: • Receives and responds to calls and personal inquiries regarding questions and problems with usage of common to advanced personal computer software and input and output of information to and from computer hardware. Examples of software include, but are not limited to word processing, spreadsheets, graphics, desktop publishing, bibliographic search, and teaching tools. • Documents help desk calls and assigns questions and solutions to a predetermined index that is accessible by others. • In small group settings or on a one-to-one basis, instructs and illustrates the use of a variety of business and educational software such as learning tools, word processing, spreadsheet, and graphics. • Installs stand alone and networked computers. Installs and customizes applications software and other associated programs and files. • Performs other duties to accomplish the objectives of the position.
QUALIFICATIONS
Knowledge and Skills: Requires in-depth technical knowledge of personal computer operations, including the relationship and usage of various input and output components, business and education support software, and terminology. Must understand the protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance. Requires sufficient communication skills to conduct individual instruction and technical assistance on the use and application of PC-based software, internet, and connectivity software; small group instruction on common software.
Abilities: Must be able to perform all of the relevant duties of the position with minimal supervision. Must be able to operate a variety of computer terminals, printers, and peripheral equipment. Requires the ability to analyze well-precedented technical problems and to develop and apply appropriate solutions. Must be able to read, understand and apply information from technical manuals. Must be able to prioritize work in order to meet deadlines and maintain schedules.
Physical Abilities: Position requires light to medium walking, standing for periods up to one hour, stooping, and carrying and lifting of light weight materials (under 25 pounds). Requires visual acuity to read numbers, letters, and images; depth perception to connect parts and sub-assemblies; hand and finger dexterity to use a computer keyboard, and hand-eye coordination. Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations with minimal voice projection.
Education and Experience: Two years of college-level course work in microcomputer hardware and software components, microcomputer operating systems and data communications software. Alternatively, one year of college-level course work in the same areas and two years of additional job training or experience. Additional experience may substitute for some higher education.
Requirements / Qualifications
Position to work for the Child Development Department. Must pass the El Monte City School District Proficiency test. Position typically requires an Associates degree in computer science or related technical field and two years of experience in the setup of networked microcomputer workstations and computer technical support. Industry certifications may substitute for some experience.
Please include three reference contacts in application. Must provide TB and Immunization clearance or Religious/Medical exemption request (during hiring process) Please see job description
Other (AA in Computer Science or related field)
Installs, configures and administers servers for assigned networks. Troubleshoots server performance, backup schedules and hardware and software compatibility issues. Provides advanced technical support and help functions that related to assigned network, and provides technical support to other information technology staff.
Job Description / Essential Elements:
EL MONTE CITY SCHOOL DISTRICT POSITION DESCRIPTION
Position: Information Technology Specialist I Department: Information Technology FLSA: Non-Exempt Reports To: Network/IS Administrator Pay Grade: 19
SUMMARY
Performs a wide variety of one-on-one and small group instruction, help, and troubleshooting on common to advanced microcomputer and software problems used for administration, education, and libraries. Performs a wide variety of diagnostic inspections and repair on stand-alone and networked microcomputer hardware and software for administration, education, and libraries. Installs, maintains and troubleshoots computer networks, including those for libraries.
DISTINGUISHING CHARACTERISTICS
This is the first level in a broad-based technical/professional career ladder. Advancement along this ladder can occur through mastery with microcomputers and connectivity, a full range of computer software and training, data and telecommunications, and networks. At level I, incumbents are expected to assist personal computer users with routine instruction and troubleshooting of common software and I/O problems. Also at level I, the position is capable of basic network operations, limited computer security, formal training in common software, hardware diagnostics, or basic data and telecommunications setup and configuration. At level II, the job expands into multiple areas and departmental applications. For example, network specialists will use system tools for diagnostics and perform complex installations. Software specialists will conduct training in small group settings and perform diagnosis on more advanced business and educational software. The job is capable of administering computer security systems. At level III, industry certifications are required and/or a leadership role must be assumed.
ESSENTIAL TYPES OF DUTIES (Examples)
Depending on the area of concentration, incumbents are expected to perform some, not all, of the following duties: • Receives and responds to calls and personal inquiries regarding questions and problems with usage of common to advanced personal computer software and input and output of information to and from computer hardware. Examples of software include, but are not limited to word processing, spreadsheets, graphics, desktop publishing, bibliographic search, and teaching tools. • Documents help desk calls and assigns questions and solutions to a predetermined index that is accessible by others. • In small group settings or on a one-to-one basis, instructs and illustrates the use of a variety of business and educational software such as learning tools, word processing, spreadsheet, and graphics. • Installs stand alone and networked computers. Installs and customizes applications software and other associated programs and files. • Performs other duties to accomplish the objectives of the position.
QUALIFICATIONS
Knowledge and Skills: Requires in-depth technical knowledge of personal computer operations, including the relationship and usage of various input and output components, business and education support software, and terminology. Must understand the protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance. Requires sufficient communication skills to conduct individual instruction and technical assistance on the use and application of PC-based software, internet, and connectivity software; small group instruction on common software.
Abilities: Must be able to perform all of the relevant duties of the position with minimal supervision. Must be able to operate a variety of computer terminals, printers, and peripheral equipment. Requires the ability to analyze well-precedented technical problems and to develop and apply appropriate solutions. Must be able to read, understand and apply information from technical manuals. Must be able to prioritize work in order to meet deadlines and maintain schedules.
Physical Abilities: Position requires light to medium walking, standing for periods up to one hour, stooping, and carrying and lifting of light weight materials (under 25 pounds). Requires visual acuity to read numbers, letters, and images; depth perception to connect parts and sub-assemblies; hand and finger dexterity to use a computer keyboard, and hand-eye coordination. Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations with minimal voice projection.
Education and Experience: Two years of college-level course work in microcomputer hardware and software components, microcomputer operating systems and data communications software. Alternatively, one year of college-level course work in the same areas and two years of additional job training or experience. Additional experience may substitute for some higher education.
Requirements / Qualifications
Position to work for the Child Development Department. Must pass the El Monte City School District Proficiency test. Position typically requires an Associates degree in computer science or related technical field and two years of experience in the setup of networked microcomputer workstations and computer technical support. Industry certifications may substitute for some experience.
Please include three reference contacts in application. Must provide TB and Immunization clearance or Religious/Medical exemption request (during hiring process) Please see job description
Other (AA in Computer Science or related field)