Chickcatering
Chickcatering is hiring: Retail Manager in Atlanta
Chickcatering, Atlanta, GA, United States, 30383
Location:
7997 POC Support Ctr
1299 Collier Rd
Atlanta, GA 30318, USA
Responsibilities
- Oversee the day-to-day operations of the Retail Stores, Customer Service Center, and Merchandising Department.
- Enhance organizational effectiveness through continuous improvement strategies with regards to operational processes and procedures.
- Ensure consistency in all aspects of operational success across locations.
- Maintain compliance with regulatory requirements in all locations.
- Provide support and guidance to all Front of House associates.
- Create and implement a comprehensive training and development plan for all levels of Front of House employees.
- Identify and cultivate talent throughout the organization, providing high potential associates with opportunities to excel.
- Foster an environment for employees that values creativity, fun, openness, and collaboration.
- Conduct regular store visits to provide redirecting coaching and praise when appropriate.
- Work with leaders of all departments to ensure success of stores and Company as a whole.
- Serve as strategist for customer facing activities to increase satisfaction, retention, and achieve results for the Company.
Requirements
- Ability to adjust communication style to interact successfully with a variety of people and personalities.
- High levels of composure and confidentiality.
- Experience managing standards and expectations across multiple locations.
- Business acumen and decision-making prowess.
- Extensive background in Retail and Customer Service, including training and multi-location development.