JK Consultants
Chief Operating Officer
JK Consultants, Cleveland, OH, United States
We are seeking a strategic and hands-on Chief Operating Officer (COO) to lead the operational functions of a rapidly growing, service-driven business. The ideal candidate will collaborate with the CEO to execute the company’s vision and business plan while managing day-to-day operations across multiple departments. This role is instrumental in ensuring the company achieves its growth objectives and operates efficiently.
Key Responsibilities
- Execute the business plan, achieving or exceeding P&L targets.
- Lead, manage, and hold the leadership team accountable for commitments.
- Oversee the operational departments, including Marketing, Sales, Finance, HR, and Customer Service.
- Own and manage the organizational scorecard, proactively identifying and addressing issues.
- Standardize and systematize operations using the Entrepreneurial Operating System (EOS).
- Foster collaboration and alignment among leadership teams to ensure cohesive execution.
- Manage and resolve issues effectively, maintaining a focus on the greater good of the business.
- Ensure company processes are followed consistently with a focus on continuous improvement.
- Communicate effectively across all levels of the organization, ensuring alignment with company goals.
Preferred Qualifications
- 5+ years of senior leadership experience in service-driven industries.
- Proven track record in startups or mid-sized companies with seasonality considerations.
- Analytical mindset with strong data-driven decision-making skills.
- Demonstrated ability to lead teams while staying involved in operational details when needed.
- Experience in building and sustaining high-performing teams.
Ideal Candidate Profile
- Bachelor’s degree or equivalent experience preferred.
- Familiarity with the Entrepreneurial Operating System (EOS) is highly desirable.
- Strong communication and interpersonal skills with a collaborative leadership style.
- Highly organized and adept at managing multiple priorities in a fast-paced environment.
- Experience in M&A and integrating companies under a unified structure.