Marketing Operations Project Director / Chief Of Staff

iFIT's vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their individual fitness journey.

Position Overview

We are seeking an experienced Marketing Operations Project Director to lead a team of project managers in a fast-paced, matrixed environment. The ideal candidate will be highly organized, collaborative, and possess a strong understanding of financial analysis, including building business cases to support marketing initiatives. This role requires exceptional leadership skills, the ability to cultivate trust with cross-functional partners, and a strategic mindset to drive successful project outcomes.

ROLE COMMITMENTS

Develop and Implement a Strategic Marketing Project Framework

• Design and launch a standardized project management framework tailored to marketing initiatives.
• Ensure processes are optimized for cross-functional alignment with finance, operations, and creative teams.

Enhance Budget Accountability and Financial Transparency

• Collaborate with finance to establish clear budgeting protocols for marketing campaigns.
• Track and report on campaign ROI, ensuring alignment with overall business objectives.

Drive Cross-Functional Collaboration

• Build and maintain effective communication pipelines between marketing, finance, and other departments.
• Serve as the liaison to ensure business priorities are integrated into marketing deliverables.

Deliver High-Impact Marketing Programs on Time and Budget

• Oversee and manage the execution of marketing projects, meeting deadlines and budgetary constraints.
• Use data-driven insights to prioritize initiatives that align with organizational growth goals.

Foster a Culture of Continuous Improvement

• Establish KPIs for project management performance and identify areas for process optimization.
• Host quarterly reviews with stakeholders to refine workflows and improve efficiency.

Key Responsibilities

• Leadership & Team Management:
• Lead, mentor, and develop a team of project managers, ensuring alignment with organizational goals.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Project Oversight:
• Oversee the planning, execution, and delivery of complex marketing projects across multiple teams.
• Ensure projects are delivered on time, within scope, and on budget, while maintaining high-quality standards.
• Financial Acumen:
• Develop and present business cases, including ROI analysis, to support marketing initiatives.
• Partner with finance to manage budgets, forecast expenses, and monitor financial performance.
• Cross-Functional Collaboration:
• Build strong relationships with key stakeholders, including marketing, sales, product, finance, and operations teams.
• Serve as a central point of contact to ensure alignment on project objectives and deliverables.
• Process Development & Optimization:
• Implement best practices in project management, including the use of tools and methodologies to enhance efficiency.
• Continuously evaluate and improve processes to increase team effectiveness and project outcomes.

Qualifications

• Bachelor's degree in Marketing, Business, Finance, or a related field (MBA preferred).
• 8+ years of project management experience, with at least 3 years in a leadership role, preferably in marketing.
• Proven experience working in a matrixed environment and managing complex, cross-functional projects.
• Strong financial acumen with experience in creating business cases and managing budgets.
• Exceptional organizational, communication, and problem-solving skills.
• Proficiency in project management tools (e.g., Asana, Trello, Smartsheet, or similar).
• PMP or other project management certification is a plus.

Key Competencies

• Leadership: Ability to inspire and lead teams toward shared goals.
• Collaboration: Skilled in building trust and fostering partnerships across departments.
• Strategic Thinking: Ability to align project execution with broader business objectives.
• Detail Orientation: Strong attention to detail and commitment to excellence in execution.