Lead Business Systems Analyst

Title: Lead Business Systems Analyst Department: Claims

Position Type: Exempt Hours per Week: 40

Position Summary

Manages business systems projects and acts as a technical resource for management and staff, in accordance with Company guidelines, client needs and legislative requirements.

"Position requires access to Personally Identifiable Information and/or Personal Health Information to complete job requirements."

Key Duties and Responsibilities

• Acts as a mentor and technical resource for the department. Answers questions, provides assistance, conducts training, verifies work, and provides back-up on all other BSA work.
• Leads best practice Requirements Engineering steps including elicitation, analysis, solutioning, negotiation, and documentation.
• Performs and leads additional, more complex project responsibilities in conjunction with business systems analysis, i.e. national system development projects, corporate tax reporting, multi-system enhancements, etc.
• Writes detailed design specifications for system enhancement and data conversions; coordinate and monitor data interfaces with vendors and clients.
• Demonstrates critical thinking and formulates and documents test plans and test cases.
• Tests programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborates with programmers to drive quality output.
• Conducts and documents testing activities including, but not limited to functional testing, regression testing, usability testing, and performance testing.
• Analyzes data from various and multiple mediums, and identifies solutions related to data integrity and redundancy issues pertaining to client conversions/ implementations.
• Performs other related duties and special projects as assigned.

Working Conditions/Physical Effort

• Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.
• May be required to work remotely.

Minimum Qualifications

• Associates Degree in computer science or business.
• Five years of experience working in Information Systems support role or development experience.
• Ability to train and mentor other employees.
• Strong decision making, research and analytical abilities.
• Strong attention to detail in high-pressure situations; willingness to learn and adapt to change.
• Solid understanding of business practices with good understanding of project management methodology.
• Demonstrated technical acumen and ability to effectively communicate with programmer and business partners; strong communication skills, both verbally and in writing.

Preferred Qualifications

• Working knowledge of SQL.
• Experience working in a healthcare environment or a third party administrator.
• Experience working with Taft Hartley businesses.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at recruiting@zenith-american.com, and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced Lead Business Systems Analyst with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior