IT System Administrator - ITSA24-17537

Job Title: IT System Administrator
Duration: 3+ Months
Location: Boston, MA (Hybrid)

Summary:
Seeking an experienced IT System Administrator to manage on-site servers, cloud services, O365 accounts, and support hybrid work environments. The role includes contributing to IT initiatives, maintaining AWS and Azure servers, and providing technical support to a mission-driven agency.

Responsibilities:

• Manage O365 SaaS applications, Azure AD, and network/email accounts.
• Maintain and troubleshoot virtual servers in VMWare and XenServer environments.
• Support AWS servers (Linux) hosting databases and web applications.
• Provide second- and third-tier IT support to staff.
• Assist with infrastructure projects and document IT systems.
• Set up and troubleshoot software, hardware, printers, and mobile devices.
• Participate in on-call support and maintenance outside regular hours.

Qualifications:

• Experience: 5-7 years of advancing IT roles; certifications (MCSA/MCSE) preferred.
• Proficiency in:
  • Microsoft O365 and Azure AD administration.
  • Virtualization (VMWare, Citrix XenServer).
  • Networking (IP, DNS, DHCP, VLANs).
  • Windows and Linux systems (Ubuntu preferred).
• Knowledge of MS SQL, SAN hardware (IBM/Dell EMC), and GIS systems is a plus.
• Strong troubleshooting, communication, and time management skills.
• Commitment to continuous learning and modern technology research.