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St. Catherine’s Center for Children

Case Manager, Marillac

St. Catherine’s Center for Children, Albany, New York, us, 12237


CASE MANAGER, MARILLAC

Position : Case Manager, Marillac

Program : Homeless Services, Marillac Family Shelter

Type: Full-time / Non-Exempt

Pay Range: $22.06 – $25.18 (hourly)

Location: Albany, NY

Job Ref. #: 503

Schedule: Monday - Friday, 9:00am – 5:00pm w/ flexibility as needed

Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about us, please visit our website at: www.st-cath.org

Position Overview: The Marillac Case Manager is responsible for assisting families with all facets of the intake process. This includes, but is not limited to performing assessments, service plan development, and coordinating housing activities with families.

Position Requirements & Specifications:

Ability to work: Monday - Friday, 9:00am – 5:00pm w/ flexibility as needed.

Associates degree in related field with two years of relevant experience; BSW or Bachelor’s Degree in Human Services field, preferred.

Will consider previous professional and/or life experience in lieu of college degree (must have a high school diploma or GED equivalent).

Previous experience in case planning or case management, preferred.

A professional record of integrity and strong advocacy for homeless families.

Capable of relating to a culturally diverse and economically disadvantaged population; capacity to exhibit empathy for those in need.

Familiarity with public assistance and other local resources.

A Clean and Valid New York State Driver’s License (actively licensed at least one year) is required.

Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Ability to work with clients with mental health issues, substance abuse and developmental disabilities.

Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours.

Knowledge of community resources is beneficial.

Previous experience working in a human services agency is a plus!

Proficient computer skills: Microsoft Office Suite; Google Business Workspace Suite; and use secure Internet practices.

Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.

Must be willing and able to work in close proximity with the clients we serve.

A professional record of integrity, proven reliability and dependability; Qualities of positivity, flexibility and adaptability.

Capable of exercising ethical judgment and discretion while handling sensitive data with strict confidentiality.

Ability to pass pre-employment background checks, including fingerprinting.

Duties & Responsibilities include :

Conduct and complete documentation for intake/assessment process, initial assessment, and quarterly/biweekly treatment planning review meetings.

Coordinate service plan delivery to families through a large network of area service providers.

The Case Management Team will support and facilitate the family’s ability to participate in mental health services, particularly with trauma services.

Develop service plan goals for families. Empower clients to identify choices in their daily lives by providing necessary information.

Meet independently with families to assess their needs and strengths; Assist families with service plan goals, and follow up to ensure families participate in services necessary to their success and service plan goals are being accomplished.

Establish and maintain professional working relationships with families; maintain appropriate personal boundaries; establish and maintain professional working relationships with staff members in accordance with all agency procedures, policies and practices.

In accordance with the NYS OTDA, ensure forward progression of goals; structured review of individualized families’ service plans meet deadlines as set by NYS OTDA requirements.

Act as the primary advocate for families; Act as the primary liaison for families when communicating with public assistance and other resource providers.

Assist families in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services).

Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care.

Provide intensive case management services in the following areas to settle family in permanent housing and stabilize conditions that led to homelessness:

self sufficiency

home maintenance

budgeting

meal preparation and nutrition

time management

parenting skills

utilization of community services

tenant responsibilities/rights

Coordinate transportation to medical, social services and apartment search when appropriate for families

Complete and submit all assessments and reports on time; Perform and maintain record keeping statistics, as required.

Intervene in crisis situations and assist with conflict resolution, as needed, by providing mediation and facilitating communication, especially between landlord and tenant.

Additional position-related duties and responsibilities as assigned by the Director.

What We Offer You*:

Competitive Pay with an Excellent Benefits Package

Health Insurance options*: Medical, Dental and Vision

$600 Well-being Reimbursement Benefit*

Generous Combined Leave Time (CLT) and Paid Holidays*!

$500 Employee Referral Bonus*

We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*

Pension Plan with Generous Agency Contribution*

403b Retirement Savings Plan*

Life Insurance* – Automatic Benefit at no cost to employee

Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

Tuition Reimbursement* & Travel/ Mileage Reimbursement*

Professional Development & Career Growth Opportunities

The Comfort of a Business Casual Environment

Our Commitment to Diversity, Equity, Inclusion & Belonging.

*To qualify, certain conditions may apply

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Checks : We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!