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Insight Global

Automation Analyst

Insight Global, Washington, District of Columbia, us, 20022


The Automation Analyst is responsible for leading the design, implementation, and maintenance of automated solutions to improve legal workflows. This role requires legal knowledge, technical expertise, and strong communication skills to drive innovation and efficiency. The Automation Analyst will collaborate with practice and business stakeholders to drive initiatives to enhance efficiency and accuracy within the firm. This role also involves continuous monitoring and improvement of automated systems. By staying at the forefront of legal technology trends, this role will spearhead innovative projects that significantly improve legal operations and contribute to the overall success of the organization.

Work as part of Practice and Business Automation team to proactively identify and develop process improvement opportunities aimed at enabling the business to achieve their objectives through the effective use of technology. Review, analyze, and model business processes and information flows to identify inefficiencies and areas for improvement. Propose solutions (including automation); identifying alignment with business requirements; making recommendations. Document process change requirements using the agreed standards, methods, and tools ensuring consistent high-quality output. Design and implement automated solutions using legal technology tools such as document automation software, contract management systems, and workflow automation platforms. Define, develop, and deliver processes and systems to ensure that service levels are consistently in alignment with customer experience expectations.

Targeting between $100 and $135K

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Proficiency with Microsoft O365 applications. Strong technical background with a focus on workflow automation and process improvement. Experience in process automation, scripting, and workflow design, and automation tools (Power Automate, PowerApps, SharePoint, PowerBI, ServiceNow) preferred 3-5 years application design, development, and support experience. Workflow and process improvement methodology and technology solution experience strongly preferred Knowledge of machine learning and artificial intelligence concepts.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.