Sourcewell is hiring: Receptionist in Staples

Position Title:
Receptionist

Salary Range:
Receptionist, Grade 1, non-exempt, $20.74 - 26.97 per hour, to commensurate with experience.

Job Description Summary:

Answer inquiries and provide information to the general public, customers, and visitors regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Supports efficient office operations by performing a variety of clerical and administrative tasks.

Job Description:

RESPONSIBILITIES

• Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
• Answer the telephone and assist callers or those making varied inquiries by email or mail with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally to convey requests, provide instructions, or obtain information on behalf of a senior colleague.
• Maintain appointment calendars and reserve meeting rooms, following detailed instructions to arrange business meetings efficiently.
• Operate semi-complex equipment and machines, prioritizing routine tasks to improve efficiency and adjusting multiple related variables to resolve production problems.
• Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
• Carry out operational tasks by following established processes. Involves working within given settings or parameters.
• Organize own work schedule each day in line with changing priorities.
• Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
• Conduct data entry into company systems, and file information using established procedures to ensure information is accurate and accessible.
• Help manage clients by carrying out standard activities and providing support to others.
• Help manage internal clients by carrying out standard activities and providing support to others.
• Carry out standard customer service activities and handle simple customer inquiries.
• Use standard office software to carry out basic formatting of letters, memoranda, and routine reports.

Additional Job Description:

EDUCATION

• Lower Secondary School

EXPERIENCE

• Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Position open until filled.

First review of applications will take place January 13th. If interested, please submit your application prior to this date to be considered.

Location:

• This is an onsite position, at Sourcewell Headquarters in Staples, Minnesota.

*Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. Applicants living in or planning to relocate to a state not on this list are encouraged to apply. *

Sourcewell exists to empower community success. We stand with our partners in government and education striving to recognize and honor the differences in each of our community members. We are committed to removing barriers to equity.

Values

• Seek. Be curious.
• Empower. Be accountable and liberate others.
• Impact. Be a difference maker

Full Time/Part Time:
Full time

Position Type:
Regular

Scheduled Hours:
40