Clark Retirement is hiring: Receptionist in Grand Rapids

Are you a warm and welcoming individual with a passion for creating a positive impact on the lives of seniors? Are you the kind of person who believes that a friendly smile and a listening ear can make all the difference? If so, we have an exciting opportunity that could be perfect for you! We are searching for an exceptional Receptionist to become the friendly first impression for visitors of Clark Retirement every Saturday from 8am-4pm. Step into a role where your hospitality and compassion will shine, and where you'll find fulfillment in making every day brighter for our cherished residents. If you're ready to be a vital part of a close-knit team, then read on and discover how you can play a key role in creating joyful moments in the golden years of our residents' lives. The starting wage for this part time position is up to $16 per hour.

Schedule

The schedule for this position is every Saturday, 8am-4pm, with opportunities to pick up additional shifts when available.

Essential Job Functions:

• Operates multi-line phone system and answer calls as quickly as possible in a polite, personal, and friendly manner.
• Transfer calls to appropriate areas/staff members. Take message when needed and ensure the message is sent to the appropriate staff/area.
• Greets and monitor visitors at main entrance and see that they are directed to the appropriate individual who can assist them ensuring that all visitors and contractors sign in and wear appropriate badges according to policy and procedure.
• Monitor emergency situations, direct staff to emergent situations, call emergency personnel as needed, contact appropriate staff. Utilize overhead paging system to alert residents/visitors/staff of emergency situations.
• Maintains various files of residents' names, room locations for visitor entry system, phone bridge system, mail room, reception area and coat room.
• Keeps mailboxes in the post office and coat room up to date.
• Maintains LOA (leave of absence), memorial service list, birthday/anniversary lists and publish/send as appropriate
• Prepares Daily Clark What's Happenings for the next day with assistance from the Executive Assistant and Life Enrichment
• Comply with HIPAA in all communications and other aspects of the position.
• Supervises package delivery and flower deliveries
• Assists with various typing, reporting requirements, computer, and other functions for supervisor and any department as assigned.
• Conduct Wellness Checks as needed
• Notify care staff of any concerns regarding resident's well-being or safety
• Other duties as assigned.

Ready to join our smiling reception team?