Associated is hiring: Dock & Door Scheduled Maintenance Technician in Saint Paul

Dock & Door Technician - St. Paul

As a Dock & Door Technician you will perform scheduled maintenance and simple repairs on (Dock Doors, Dock levelers, Dock Locks, etc.) in a timely and thorough manner. Additional Equipment SM Models will be added as skill levels increase as determined by FSM and SMFT or Team Leader. To provide complete customer satisfaction in a polite and professional manner.

Duties & Responsibilities:

• Exhibits a professional demeanor and promotes goodwill between the company and customers by providing a superior level of customer service.
• Performs Scheduled Maintenance (SM)on Dock and Doors for contracted customers according to the OEM Manual and company policies and procedures.
• Performs minor repairs found during an SM to ensure optimal uptime of customer equipment.
• Effectively communicates to Team Lead or SMFT, repairs that require follow up from a Level I, II or III technician.
• Follows safety rules and ensures that hazardous waste is disposed of properly.
• Opens and closes work orders with Dispatch, provides scheduled maintenance narratives (written and verbal) for customer, and submits paperwork for time worked and SMs completed in a neat, accurate and timely manner.
• Accounts for 100% of paid time.
• Maintains part inventory and supplies in truck.
• Maintains service truck to ensure that it is clean, organized and hazard free inside and out
• Ensures that regular maintenance is performed on service truck (i.e., oil changes, tire rotations, etc.) and that required repairs are performed.
• Responsible for maintaining tools, personal or company supplied that are required for performing the job effectively and safely.
• Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
• Performs related duties as assigned or as the situation dictates.

Knowledge, Skills & Abilities:

• Knowledge of reading schematics, maps, blueprints, and manuals.
• Knowledge of mechanical, electrical, hydraulic, and material handling equipment.
• Skilled in providing excellent customer relations by exchanging information with courtesy and consideration.
• Ability to exhibit a professional demeanor and develop customer relations and superior service.
• Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally.
• Ability to read and interpret schematics and understand necessary service and training manuals.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to understand and follow verbal and/or demonstrated instructions.
• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs.
• Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes and hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
• Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties

Hourly wage range based on experience: $26 - $36 per hour

Education & Experience:

This position requires a minimum of a high school diploma/GED and/or one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education. Excellent people skills and verbal communication is necessary. Must possess a valid driver's license and maintain a good driving record.

To view our benefits, visit our careers page at:

www.associated-solutions.com/careers

EOE: minority/female/disability/veteran