Presbyterian Homes and Services
IT BUSINESS ANALYST
Presbyterian Homes and Services, Saint Paul, Minnesota, United States, 55130
Overview
Presbyterian Homes & Services is seeking a full time Information Technology Business Analyst (BA) to join its Information Technology team.
The Information Technology Business Analyst (BA) will collaborate with and support the linkage between the PHS IT resources and the functional business owner(s) that utilize those resources. The BA is to be the technical expert on the software solutions used by the functions they support. They will help the functional owner(s) to select, implement, manage, and optimize their projects, their use of IT applications and overall vendor relationship management.
This is a full-time, hybrid position (3 days in-office, 2 days remote).
REPORTING STRUCTURE The Information Technology BA reports to the IT Director of Applications.
Responsibilities
Responsibilities include but not limited to:
Requirements Gathering & Analysis
• Collaborate with business stakeholders to elicit, document, and prioritize business and functional requirements.• Provides business and data analysis for various applications requiring customer input using meeting facilitation to determine needs and develop solutions; concurrently manage multiple project tasks of differing scope across functional areas.• Translate business requirements into technical specifications for IT teams.
Process Improvement
• Collaborate to identify and implement business process improvements, and improved ways to utilize existing business applications and other technology tools including identifying areas for robotic process automation (RPA).• Analyze current business processes and workflows to identify inefficiencies and recommend improvements.• Work with cross-functional teams to design optimized workflows and implement solutions.• Contributes to continual improvement in current methods related to the acquisition and deployment, and project management of technology solutions.• Assists with identifying functional requirements in business processes and the business applications used to support those processes.
Project Management Support
• Manages aspects of various-sized projects, coordinating and integrating project resources and the requisite logistical support for project tasks and sub-tasks. Determines and monitors the scheduling of IT and functional resources to ensure successful support of project engagements and consistent performance to meet all project objectives.• Defines and maintains scope of projects, and project plans including milestones and dependencies. Defines inter-project dependencies and interfaces between applications and systems.• Define and assist in training and application rollout processes; collaborates with internal and external resources in the creation, testing and delivering of applications to support business requirements.• Act as a liaison between IT teams and business units during project planning and execution.• Creates and/or assists functional users with technology acquisition planning, software selection, business applications implementation, and ongoing support.• Track project progress and ensure deliverables meet agreed-upon quality and timeline standards.• Provides timely and accurate status reporting on all projects.
System Implementation & Testing
• Collaborate with vendors and internal staff to implement and manage application integrations.• Support the implementation of IT systems, including configuration and user acceptance testing.• Develop test cases, coordinate testing efforts, and document outcomes to ensure system reliability.
Qualifications
Bachelor’s degree in information systems, Business Administration or equivalent/relevant experience in Information Technology Business Analysis required
3+ years of business analysis experience
Experience in the Post-Acute Care and HCBS industry is preferred
Application software requirements and selection experience
Business process analysis and design experience
Prior experience and ability to organize, prioritize and effectively manage multiple tasks with various scopes simultaneously
Excellent written and verbal skill; strong interpersonal, communication and customer service skills
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers
Demonstrated compatibility with PHS's mission and operating philosophies
Pay Range
The estimated starting pay range for this role is $79,997 - $99,986 per year. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.
Benefits
Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
Health, and dental, including applicable HSA & FSA
Employer Contribution to HSA for eligible Health Plans
Life insurance (AD&D)
Retirement, with eligibility for an employer match
Holiday pay and extended sick
Full and Part-time benefits-eligible employment working between 20-29 hours per week:
Vision insurance
Voluntary short-term & long-term disability
Accident & hospitalization coverage
Education assistance programs
All employees:
Accrue PTO (Paid time off)
Same-day pay
Employee assistance program (EAP)
College partnership educational discounts
Access to Learn to Live Resources
About PHS
Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.
PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Job ID2025-25864
CategoryInformation Technology
Job Location : CityRoseville
Job Location : StateMN
CampusPHS Management LLC
TypeFull Time
Presbyterian Homes & Services is seeking a full time Information Technology Business Analyst (BA) to join its Information Technology team.
The Information Technology Business Analyst (BA) will collaborate with and support the linkage between the PHS IT resources and the functional business owner(s) that utilize those resources. The BA is to be the technical expert on the software solutions used by the functions they support. They will help the functional owner(s) to select, implement, manage, and optimize their projects, their use of IT applications and overall vendor relationship management.
This is a full-time, hybrid position (3 days in-office, 2 days remote).
REPORTING STRUCTURE The Information Technology BA reports to the IT Director of Applications.
Responsibilities
Responsibilities include but not limited to:
Requirements Gathering & Analysis
• Collaborate with business stakeholders to elicit, document, and prioritize business and functional requirements.• Provides business and data analysis for various applications requiring customer input using meeting facilitation to determine needs and develop solutions; concurrently manage multiple project tasks of differing scope across functional areas.• Translate business requirements into technical specifications for IT teams.
Process Improvement
• Collaborate to identify and implement business process improvements, and improved ways to utilize existing business applications and other technology tools including identifying areas for robotic process automation (RPA).• Analyze current business processes and workflows to identify inefficiencies and recommend improvements.• Work with cross-functional teams to design optimized workflows and implement solutions.• Contributes to continual improvement in current methods related to the acquisition and deployment, and project management of technology solutions.• Assists with identifying functional requirements in business processes and the business applications used to support those processes.
Project Management Support
• Manages aspects of various-sized projects, coordinating and integrating project resources and the requisite logistical support for project tasks and sub-tasks. Determines and monitors the scheduling of IT and functional resources to ensure successful support of project engagements and consistent performance to meet all project objectives.• Defines and maintains scope of projects, and project plans including milestones and dependencies. Defines inter-project dependencies and interfaces between applications and systems.• Define and assist in training and application rollout processes; collaborates with internal and external resources in the creation, testing and delivering of applications to support business requirements.• Act as a liaison between IT teams and business units during project planning and execution.• Creates and/or assists functional users with technology acquisition planning, software selection, business applications implementation, and ongoing support.• Track project progress and ensure deliverables meet agreed-upon quality and timeline standards.• Provides timely and accurate status reporting on all projects.
System Implementation & Testing
• Collaborate with vendors and internal staff to implement and manage application integrations.• Support the implementation of IT systems, including configuration and user acceptance testing.• Develop test cases, coordinate testing efforts, and document outcomes to ensure system reliability.
Qualifications
Bachelor’s degree in information systems, Business Administration or equivalent/relevant experience in Information Technology Business Analysis required
3+ years of business analysis experience
Experience in the Post-Acute Care and HCBS industry is preferred
Application software requirements and selection experience
Business process analysis and design experience
Prior experience and ability to organize, prioritize and effectively manage multiple tasks with various scopes simultaneously
Excellent written and verbal skill; strong interpersonal, communication and customer service skills
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers
Demonstrated compatibility with PHS's mission and operating philosophies
Pay Range
The estimated starting pay range for this role is $79,997 - $99,986 per year. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends on many factors including each individual employee’s qualifications and market conditions and is subject to change.
Benefits
Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
Health, and dental, including applicable HSA & FSA
Employer Contribution to HSA for eligible Health Plans
Life insurance (AD&D)
Retirement, with eligibility for an employer match
Holiday pay and extended sick
Full and Part-time benefits-eligible employment working between 20-29 hours per week:
Vision insurance
Voluntary short-term & long-term disability
Accident & hospitalization coverage
Education assistance programs
All employees:
Accrue PTO (Paid time off)
Same-day pay
Employee assistance program (EAP)
College partnership educational discounts
Access to Learn to Live Resources
About PHS
Based in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.Let's get you started.
PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
Job ID2025-25864
CategoryInformation Technology
Job Location : CityRoseville
Job Location : StateMN
CampusPHS Management LLC
TypeFull Time