Brown Surgical Associates is hiring: Medical Secretary - Colorectal Surgery - 20

GENERAL SUMMARY:

Functions as the Medical Secretary for Colorectal Surgery at 208 Collyer Street. Reports to the office manager. Primary responsibility is to provide medical secretarial support in the practice.

Works with physicians, secretarial and clinical staff to facilitate patient-centered care. Proficiency using computer software, electronic medical records, and practice management systems for appointment scheduling. Demonstrates an understanding of the organization, its policies and procedures related practice operations. Displays professionalism while addressing patient issues. Adheres to HIPAA guidelines.

ESSENTIAL FUNCTIONS:

• Answers all incoming telephone calls and responds to messages retrieved from the answering service, refers calls to the appropriate person as needed and follows through to ensure timely response.
• Monitors and manages proper handling of all incoming referrals (fax, phone, EMR) and schedules appointments in a timely manner.
• Ensures accuracy of all patient demographic information and pertinent data in the patient’s medical record.
• Prepares patient charts prior to the office visit verifying that all necessary paperwork and/or test results are available for the scheduled appointment.
• Ensures efficient practice patient flow.
• Schedules office appointments, office procedures, tests, and imaging studies. Ensures all necessary paperwork is submitted to the appropriate hospital department.
• Obtains referrals for office visits, authorizations for tests and diagnostic imaging.
• Maintains tracking mechanisms to ensure timely receipt of patient’s imaging and pathology results.
• Obtains proper authorization and submits timely release of patient’s medical record form.
• Manages all surgical services billing and hospital services billing performed by the physician with timely submission of operative notes and accompanying documentation to the Billing Office.
• Completes all insurance, TDI, Workers Comp, and FMLA forms.
• Assists with completion and timely submission of credentialing and reappointment applications.
• Coordinates administrative appointments and meetings for designated physician(s).
• Maintains up to date CME files.
• Coordinates transcription for the physician(s), if applicable.
• Other duties, as assigned by the office manager.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Graduate of an accredited medical secretarial school preferred.
• Three years’ experience in a medical-surgical office setting required.
• Medical terminology required.
• Knowledge of ICD-10 and CPT codes.
• Computer literate with working knowledge of Microsoft office software, Electronic Medical Record and computerized appointment scheduling systems.
• Attention to detail. Ability to work independently and meet deadlines.
• Exceptional interpersonal skills.
• Required to travel to Brown Surgical Associates satellite offices.
• Ability to represent the organization in a professional manner and promote a positive image of the organization and its services.
• Adhere to HIPAA Guidelines.
• Ability to walk, sit, and stand for long periods of time, ability to lift up to 20 pounds.
• Upon successful completion training and testing for Bilingual Fluency Assessment for Clinicians, staff members may serve as qualified interpreters.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to be vaccinated against Covid as a condition of employment, subject to accommodation for medical exemptions.

SUPERVISORY RESPONSIBILITY:

None.

EOE/F/M/Vet/Disabled