Enterprise Tools Management Specialist (TS/SCI w/ POLYGRAPH REQUIRED)

COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for seven years running by the Baltimore Sun Media Group.

Currently, we are seeking a Active Directory Systems Engineer ll to join our Team!

** Must have active TS/SCI w/ Polygraph before consideration.**

Description:

• Service Monitoring and Management:
  ? Continuously monitor the availability and performance of Splunk, SCCM, Micro Focus, and 1E.
  ? Identify, analyze, and resolve issues related to these enterprise tools in a timely manner.
  ? Implement proactive measures to prevent service disruptions and optimize performance.
• 2. Enterprise Patching:
  ? Manage and execute patching activities across the enterprise to address security vulnerabilities and ensure system stability.
  ? Coordinate with relevant teams to schedule and deploy patches with minimal disruption to business operations.
  ? Maintain accurate records of patching activities and verify the successful implementation of patches.
• 3. Performance Analytics:
  ? Utilize performance analytics tools to assess the efficiency and effectiveness of enterprise services.
  ? Generate regular reports on service performance, patching status, and security compliance.
  ? Provide insights and recommendations for performance improvements and security enhancements.
• 4. Issue Remediation:
  ? Respond to and resolve incidents related to enterprise tools promptly.
  ? Perform root cause analysis of recurring issues and develop strategies to prevent future occurrences.
  ? Collaborate with other IT teams to address complex problems and implement long-term solutions.
• 5. Security Compliance:
  ? Ensure all enterprise services meet security compliance requirements and industry best practices.
  ? Stay current with relevant security standards and updates, integrating them into enterprise tool management processes.
  ? Conduct periodic security assessments and audits to maintain compliance.
• 6. Documentation and Communication:
  ? Develop and maintain comprehensive documentation for monitoring, patching, and performance processes.
  ? Communicate effectively with stakeholders regarding service status, incidents, and resolution progress.
  ? Prepare and present reports to management on service performance and compliance status.

Shifts:

• Monday-Friday, day shift

Requirements:

• Bachelor's Degree and 14 years of applicable experience (5 years of applicable experience can be substituted for the degree)
• Certification: CompTIA Security+
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders
• Experience with monitoring tools and performance tuning
• Familiarity with security compliance standards and best practices
• Patch management
• Problem solving critical thinking
• Proven experience managing and supporting enterprise tools, including Splunk, SCCM, Micro Focus, and 1E
• Strong knowledge of cloud security principles and best practices
• Strong problem-solving skills and the ability to troubleshoot complex technical issues

Desired Skills:

• Experience with scripting and automation (PowerShell)
• Mission Accomplishment

Clearance Requirements

• TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION

Benefits :

• 100% company-paid Medical deductible w/ low premiums, Dental, Vision
• Flexible Spending Account (FSA)
• Short-term & Long-term Disability
• 401K: 6% dollar-for-dollar match (vested immediately)
• Paternal Leave (same amount of time for mother & father)
• Paid Time Off
• 11 Federal Holidays
• Birthday Holiday
• 2-week fully paid Sabbatical every 5 years
• Emergency Facility Closure Days

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.