Data Operations Program Manager

DutiesThe physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.The individual selected for this position will:You're a strategic thinker who is able to direct the planning, development, establishment, and maintenance of program policies, procedures, function operations, and systems to evaluate the adequacy, accuracy, and timely completion of a large-scale production and publishing program. Analyzes and evaluates the effectiveness of printing operations.You're detail oriented and can plan, organize, and conducts research on complex issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.You're an effective communicator in assuring implementation by subordinate staff of the goals and objectives of an agency-wide program.You're a problem solver who is able to Identify and resolves, as applicable, unique issues where no policy exists, recommending innovative actions to address new needs and/or issues.Requirements Conditions of EmploymentApplications will only be accepted from United States Citizens and Nationals.Your resume and question responses must demonstrate the job-related competencies.You must meet the definition of specialized experience.Required to pass a background investigation and fingerprint check.Must be registered for Selective Service, if applicable (www.sss.gov).If selected, you may be required to complete a one year probationary period.You must meet all qualification requirements upon the closing date of this announcement.Suitable for Federal EmploymentA one-year supervisory probationary period may be required. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Miscellaneous Administration and Program Series 0301 (opm.gov). Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this position includes ALL of the following: Provide management and organizational principles and practices with a comprehensive knowledge of planning, programming, and budgeting regulations; ANDManage and directing the activities of staff responsible for the publication programs and production operations, quality control projects; ANDDevelop imaginative approaches to improve all phases of acceptance of contractor deliverables and improving the use of information technology; ANDIdentify and develop methods to resolve problems or cope with issues which directly affect the organizations principal goals and objectives. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. EducationThere is no substitution of education for experience for this position.Additional informationIf you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. This is a Non Bargaining Unit position. If selected for this position, you may be required to complete the Fair Credit Act Memo, which gives consent so that one or more consumer credit reports may be obtained for employment purposes. This is a Public Trust position and has a risk level designation of "moderate". Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation. The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website. If selected, you may be required to complete an initial one-year supervisory probationary period. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. Relocation Expenses are not authorized and will not be paid. CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP. CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement.More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued. All application materials become the property of the United States Patent and Trademark Office. USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at USPTO Reasonable Accommodation.The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email (oeeod@uspto.gov) or phone (571-272-8292). Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview. How you will be evaluated for Veteran's Preference eligibility:Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold). Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relates to the self-assessment questions in the job announcement. Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating. Any experience claimed in a cover letter should be substantiated by information contained in your resume. A HR Representative will validate the qualifications of those candidates eligible to be referred to the hiring official.The scored occupational questionnaire will evaluate you on the following competencies; Please do not provide a separate written response.Planning and EvaluatingProblem SolvingStrategic ThinkingTeam Building For more information on category rating, please go to: DOC BulletinsPlease click the link below to preview the Assessment Questionnaire: Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).