Customer Value Account Executive
Renren, Phoenix, AZ, United States
Job Type Full-timeDescriptionWe are on the lookout for a Customer Value Account Executive to join our growing team! Who are we?Lofty is a leading SaaS platform transforming how residential real estate agents, teams, and brokerages manage their businesses. We empower clients to succeed by providing innovative tools that enhance lead generation, streamline workflows, and optimize growth opportunities. We are seeking a dynamic Customer Value Account Executive to focus on expanding existing customer accounts. This role is crucial in driving revenue growth by identifying upsell opportunities and introducing new products to our current client base. If you thrive in a collaborative environment and excel at consultative selling, we invite you to join our high-performing sales team. What's the job?Conduct engaging product demonstrations for add-on modules and lead generation tools to existing clients. Strategize with sales teams and leadership to present and close upsell opportunities with highly qualified customers. Leverage social selling, cold calling, and other prospecting techniques to schedule demos and expand your pipeline. Manage and grow a pipeline of upsell opportunities using Lofty's CRM and other proprietary tools. Provide exceptional customer service by addressing basic client inquiries and potential cancellations, routing them to appropriate internal resources. RequirementsWhat are we looking for?3-5 years of experience in a quota-driven sales environment. 1-2 years of experience working with CRM platforms like Salesforce or HubSpot. 1-2 years of experience using screen-sharing tools such as Zoom or Microsoft Teams. Demonstrated success in prospecting and closing new opportunities. Excellent communication skills with the ability to simplify complex technology for clients. Strong organizational skills, time management, and attention to detail. Creative problem-solver who thrives in a fast-paced and evolving environment. Collaborative and team-oriented with a willingness to share strategies and learn from peers. Self-motivated with a strong sense of accountability and ownership over individual performance. Proven experience exceeding goals and operating in metrics-driven environments. Anything else? Absolutely! Benefits and Perks:This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and supportive! And we feel it's important to reward our team with competitive pay and benefits. Here are some of the highlights:Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer paid time off so that you can achieve a healthy work-life balance.Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.Team Building: We may work across time zones and countries, but we're still united. We host a monthly schedule of virtual team activities, town halls, open Q&A sessions, and other special events...so many fun ways for us to connect and support one another.Growth Opportunities: When our people grow...we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock 'n roll on your first day. What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness. Join our growing team and let's have fun building this business together!