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TACT

TACT is hiring: Healthcare Receptionist in Acton

TACT, Acton, MA, United States, 01720


Are you interested in making a difference in the lives of people with Autism Spectrum disorders? Are you dedicated to delivering compassionate and effective administrative support? If so, please consider joining Team TACT! As a Medical Receptionist at TACT you will:

Schedule: Monday - Friday, 8-hour shift, Day Shift

Job Description:

•Greet and Welcome clients: The healthcare receptionist is the first point of contact for patients and visitors. They warmly greet and welcome individuals, ensuring a positive and friendly atmosphere.

•Answering Phone Calls: Handling incoming phone calls is a primary responsibility. The receptionist must answer inquiries, provide information, and direct calls to the appropriate departments or staff members.

•Scheduling Appointments: The receptionist manages the appointment scheduling process. They coordinate with patients and healthcare providers to find suitable time slots, update the appointment calendar, and send reminders to patients.

•Client Registration: Collecting and updating client information is essential. The receptionist registers new clients, verifies existing client details, and ensures accurate and up-to-date records are maintained.

•Insurance Verification: Assisting clients and their families with insurance-related queries and verifying insurance coverage is part of the receptionist's role. They may need to gather insurance information, process claims, and communicate with insurance providers.

•Maintaining Client Records: The receptionist ensures that client records are organized and confidentially maintained. This includes filing paperwork, inputting data into electronic systems, and retrieving records when necessary.

•Coordinating with Staff: Effective communication with healthcare providers and staff members is crucial. The receptionist relays messages, schedules meetings, and assists in coordinating client care as needed.

•Handling Administrative Tasks: The receptionist may be responsible for various administrative duties, such as managing office supplies, processing payments, and maintaining a clean and organized reception area.

Qualifications
    • High school diploma or equivalent (additional education or certification in healthcare administration is a plus)
    • Excellent communication and interpersonal skills
    • Proficiency in using office equipment and computer systems
    • Strong organizational and multitasking abilities
    • Attention to detail and accuracy in maintaining records
    • Ability to handle stressful situations and remain calm under pressure
    • Knowledge of medical terminology and insurance processes is advantageous


Benefits
    • 401(k)
    • PTO
    • Health, Dental, Vision Insurance
    • Life insurance
    • Professional development assistance
    • Referral program
    • Tuition reimbursement


$45,000 - $55,000 a year