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Raising Cane's

Facilities Coordinator

Raising Cane's, San Jose, California, United States, 95199


Job Description

Your Role at Raising Cane’s:

The

Facilities Coordinator

is responsible for the planning, organizing, executing, and communication of administrative tasks for the Restaurant Repair and Maintenance team. They will serve as a driver of collaboration between restaurants, RSO crew, and vendors. This role is based at the Plano RSO and reports to the Regional Director of Facilities.

Your Impact and Responsibilities:

Maintains and updates statuses, contact information, and alignments within the Work Order (WO) system to ensure accuracy

Supports new restaurant opening (NRO) tasks, communicating with service providers, data mining, and addressing support needs

Audits and updates databases to ensure accuracy and addressing support needs

Creates and modifies scheduled services within work schedules

Assigns, retires, adds, and removes service providers from systems as needed

Supports email, phone, and service channel activities related to technical issues, pricing updates, frequency changes, scope changes, and other needs

Facilitates communication with internal and external business partners to coordinate services, share schedules, and maintain program scopes and services

Completes contracts for onboarded service providers and maintains the database of active providers

Reconciles and processes invoices, including invoice capture and account reconciliation

Supports internal and external users of the work order system

Maintains contract records and COI renewals

Supports facilities projects, tests, and yearly service programs by tracking, creating WOs, staging communications, and assisting providers and crew

Resolves outstanding needs for crew and providers, including invoice research, processing, plan set sourcing, communication staging, pest control, and damage reporting

Qualifications: Qualifications

Requirements for Success:

2+ years of administrative experience or project support within the restaurant, retail, c-store, grocery, or logistics industries

Experience in CMMS (specifically Service Channel), Workday, SharePoint, Smartsheet’s, and DocuSign

Microsoft Proficient/Master: Excel, PowerPoint, and Word

Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing

Strong decision-making capabilities and able to deliver within tight deadlines

Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Able to work at the Dallas Restaurant Support Office located in Plano, TX

Additional Information

All your information will be kept confidential according to EEO guidelines.

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