Customer Service Job at RemX in Hayward

Our client in the Hayward area is seeking a dedicated Service Advisor to join their team. This is an excellent opportunity for a professional looking to grow within a reputable company. If you're passionate about customer service and have experience in the automotive or service industry, apply today to connect with a recruiter.

Responsibilities:

• Prepare repair orders for customers, ensuring accuracy and completeness.
• Keep customers informed by providing timely updates on the status of repairs and associated costs.
• Administer warranty claims and ensure proper documentation and follow-up.
• Deliver exceptional customer service by addressing customer inquiries and concerns.
• Maintain clear communication between customers and service technicians.

Qualifications:

• Previous experience in a service advisor or customer-facing role (automotive experience is a plus).
• Strong organizational and communication skills.
• Ability to manage multiple tasks simultaneously while providing excellent customer service.
• Detail-oriented with a focus on accuracy and efficiency.
• Ability to work in a fast-paced environment.

Why Join Us?

• Opportunity for growth within a stable and supportive environment.
• Competitive compensation and benefits package.
• Work with a collaborative team that values dedication and customer satisfaction.

If you’re looking for a rewarding career and a chance to grow, we want to hear from you!