LHH Recruitment Solutions
Customer Service Representative (Switchboard) Job at LHH Recruitment Solutions i
LHH Recruitment Solutions, Indianapolis, IN, US, 46219
Job Description
Job Description
Pay Details: $16.00 per hour
Search managed by: Liam Connery
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Let's talk! LHH Recruitment Solutions has partnered with an impressive healthcare company in search of a contract-to-hire Switchboard Operator in the Indianapolis, IN area!
What You'll Be Doing
- Receive a high volume of incoming calls from the company's main phone line.
- Connect callers to the appropriate people and locations in an efficient manner.
- Maintain excellent customer service while handling calls from both internal and external customers.
- Utilize multiple resources and systems to access the appropriate information to relay to callers in a swift manner.
- Complete paging requests from physicians and team members as needed.
- Page out to the trauma team for any trauma calls and call out Code Blues on the intercom system at the hospitals.
What We're Looking For
- Previous and recent experience in both a call center and customer service environment required.
- Ability to provide excellent customer service at all times required.
- Ability to work in a fast-paced environment required.
Work Hours: 9:00 AM to 5:30 PM M-F with rotating weekends
Job Type: Contract-to-hire & Full-time (40 hrs/wk)
Pay Details: $16.00 per hour
Search managed by: Liam Connery
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance