Amazon
Data Center Operations Manager, DCO Chantilly
Amazon, Canton, Mississippi, United States, 39046
Data Center Operations Manager, DCO Chantilly
Job ID: 2861293 | Amazon Data Services, Inc. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon.com is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. Key Job Responsibilities
The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Routinely review ticket queue for large events and address accordingly Coordinate change management resources Guide, train, and educate data staff on best practices related to all service owner issues Manage and deliver mid-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs Manage a diverse team of data technicians with varying skills Provide weekly reports to the data center manager Maintain the on-call schedule coordinating absence and vacations Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Write and deliver performance reviews for staff About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS
A bachelor's degree or equivalent combination of education and experience 2+ years of experience managing people in a technical environment 3+ years of networking experience and knowledge of cabling best practices 3+ years of experience with hardware architectures and troubleshooting experience 3+ years of experience with system management tools and client/server environments PREFERRED QUALIFICATIONS
Data Center experience Technical writing experience Project management experience Meets/exceeds Amazon’s leadership principles requirements for this role Meets/exceeds Amazon’s functional/technical depth and complexity for this role Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
August 5, 2024 Important FAQs for Current Government Employees
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Job ID: 2861293 | Amazon Data Services, Inc. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon.com is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. Key Job Responsibilities
The successful candidate will be operationally responsible for several of Amazon.com's Data Centers during the day shift. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Routinely review ticket queue for large events and address accordingly Coordinate change management resources Guide, train, and educate data staff on best practices related to all service owner issues Manage and deliver mid-size projects Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs Manage a diverse team of data technicians with varying skills Provide weekly reports to the data center manager Maintain the on-call schedule coordinating absence and vacations Recruit and train data technicians to ensure appropriate staffing levels Host weekly staff meetings Write and deliver performance reviews for staff About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS
A bachelor's degree or equivalent combination of education and experience 2+ years of experience managing people in a technical environment 3+ years of networking experience and knowledge of cabling best practices 3+ years of experience with hardware architectures and troubleshooting experience 3+ years of experience with system management tools and client/server environments PREFERRED QUALIFICATIONS
Data Center experience Technical writing experience Project management experience Meets/exceeds Amazon’s leadership principles requirements for this role Meets/exceeds Amazon’s functional/technical depth and complexity for this role Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:
August 5, 2024 Important FAQs for Current Government Employees
Before proceeding, please review the following FAQs
here .
#J-18808-Ljbffr