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SouthLight

Intake Counselor

SouthLight, Raleigh, NC, United States


Clinical Outpatient Services Intake Counselor - Full Time

Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity!

As our Intake Counselor on our Clinical Outpatient Services team, you will be responsible for conducting comprehensive clinical assessments for new and returning clients and ensuring required documentation is completed and filed correctly and timely. Comprehensive clinical assessments may be provided at the office location, via telehealth, or at community partner organizations.

This position may be hybrid (work from home and in-office), and may offer flexible schedules based on organizational needs and preferences of employee. This position requires experience in clinical diagnostics and level of care assessment.

Pay

$26.00+ per hour, based on credentials.

Schedule

FT flexible schedule.

Benefits

Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.

Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays.

We are excited to offer an additional benefit of Clinical Supervision Reimbursement. We will provide a monthly reimbursement of up to $200 (full-time) or $100 (part-time) to each associate level clinician electing this benefit for no more than 2 years, or until licensure is completed, whichever is first. Licensures eligible to receive this benefit include LCSWA, LCMHCA, LMFTA, LPA, LCASA, and CADC.

Job Responsibilities of a Clinical Outpatient Services Intake Counselor

  • Provide screening, clinical assessment, and treatment recommendations in a professional and engaging manner
  • For each client assigned, provide orientation to treatment that includes person centered treatment planning, crisis plans, schedule of services, confidentiality, client rights, consent for services and financial requirements.
  • Maintain client records, including NC-TOPPS: submit assessment within 24 hours of service according to MCO/Medicaid guidelines, obtain all required signatures, maintain chart organization, file in a timely manner
  • Provide documentation (comprehensive clinical assessments and person centered plans) to the billing office that satisfies reimbursement authorizations according to guidelines and deadlines established by Wake County, Medicaid and third party insurance.
  • Participate in clinical supervision and treatment teams as needed
  • Participate in urine drug screen collection as needed. Use the results as a therapeutic tool to determine the client's level of care and need for treatment.
  • Demonstrates a willingness to provide clinical coverage, including coverage for the First Responder Crisis phone rotation.
  • Participate as needed, in the supervision of interns and other tasks as assigned.

Qualifications of a Clinical Outpatient Services Intake Counselor

Education and Experience

  • Master's degree in Social Work or related counseling field
  • Experience completing comprehensive clinical assessments
  • Minimum 1 year clinical experience, community behavioral health preferred

Licensure/Certifications

  • Licensed (fully or provisionally) to practice clinically (LCSW,LCAS, LCMHC) - full LCSW preferred!

Knowledge, Skills, and Abilities

  • 12 Core Functions
  • Familiarity with the DSM-V for diagnostic and treatment purposes.
  • Familiarity with levels of care and treatment recommendations
  • Working knowledge of systems theory and/or other counseling theories and substance abuse treatment.
  • Solid understanding of the symptoms and nature of substance use and mental health conditions
  • Excellent interpersonal and communication skills with a wide variety of constituents from diverse backgrounds.
  • Excellent organizational skills and attention to detail
  • Excellent written communication skills
  • Microsoft Office Suite
  • Knowledgeable of service definitions
  • Knowledgeable of Electronic Medical Records

About SouthLight Healthcare

Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.

Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.

We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.