Data Analyst 3 - Customer Journey

JOB TITLE: Data Analyst 3
LOCATION: Onsite in San Jose, CA
PAY RANGE: $56-66/hour
DURATION: 12 month contract
TOP 3 SKILLS:

• 5-7 YOE with expertise in statistical analysis, hypothesis testing, and A/B test analytics
• Hands-On coding experience with at least one programming language (Python/R)
• Hands-on experience working with Cloud Platform e.g. Databricks

COMPANY:
Our client a Fortune 500 Software Organization is seeking a Data Analyst 3 to bring onto the team.

Responsibilities:

• Drive analytics for Document Cloud to unlock growth and monetization opportunities and hypothesis tests (A/B testings) through analyzing results and communicating insights and recommendations.
• Partner with cross-functional/cross-regional team including growth managers, product manager, GTM, finance, and engineerings to understand monetization opportunities, product/customer behavior and features, and use insights generated to make recommendations to improve customer experience and drive monetization.
• Be a specialist of stitching and calibrating sparse and noisy data across various data sources.
• Support regular ad-hoc data and analysis needs to better understand customer behavior, end-to-end customer journey, and monetization path.
• Define metrics/reporting frameworks and design and implement reporting dashboards and track Key Performance Indicators and provide useful insights

Qualifications:

• Expertise in statistical analysis, hypothesis testing, and A/B test analytics.
• Expertise in working with large data sets using SQL
• Strong analytical and quantitative problem-solving ability.
• bility to synthesize large scale data sets to generate a clear story and impactful insights to senior/cross-functional stakeholders
• Excellent oral and written communication skills
• bility to work with stakeholders across different timezone
• Hands-On coding experience with at least one programming language (Python/R)
• Hands-on experience working with Cloud Platform e.g. Databricks. Ability to build and run data pipelines in Cloud.
• Experience in developing sophisticated reports/dashboards using Tableau & Power BI.
• Good attention to detail and ability to stitch and QA multiple data sources.
• *** Analytics or Customer Journey Analytics experience is a plus.

IND123