Skadden Arps
Conference Services Coordinator
Skadden Arps, Los Angeles, California, United States, 90079
We invite you to review our current professional staff openings to learn about the opportunities available across the firm.
About Us Skadden, Arps, Slate, Meagher & Flom LLP (Skadden) has forged a reputation as one of the most prestigious law firms in the world. By relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are recognized as a global powerhouse for complex transactions, litigation/controversy issues, and regulatory matters, as well as for the open, collaborative relationships we build with clients. Our attorneys, who reflect diverse backgrounds and perspectives, collaborate seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Conference Services Coordinator to join our Firm in our Los Angeles office. The Conference Services Coordinator is responsible for the coordination of all facets of Conference Services. The coordinator ensures all internal and external clients experience premier service with regard to telephone communications, conference rooms, visiting offices, catering services and audio/visual setups. This position also requires strong initiative, problem solving skills, sound judgment, proficiency with internal technological resources, attention to detail, superior customer service skills and the ability to work collaboratively across multiple departments. The position requires in office presence five days per week and the hours are9:00 AM - 5:00 PM. Ensures telephone calls are consistently answered in a professional manner, handled knowledgably, and directed promptly, while proficiently utilizing phone system software. Greets and directs internal and external clients and adds guest names to building security website, coordinating expedited security and manages building parking validations. Monitors the Conference Services and Reception mailboxes and responds to emails timely; collaborates with the Office Services Coordinator to anticipate, communicate and address conference service needs, ensuring timely and efficient coordination across multiple departments. Manages conference rooms and services by effectively utilizing the conference room reservation software, coordinates efforts with Catering, Network, Security, Facilities Management and other departments to ensure that all requests for space, food service, special equipment and other services requested are provided seamlessly and in compliance with Firm policies and procedures. Monitors conference rooms to ensure cleanliness, preparedness, and timeliness of room set ups, food services and audio/visual services. Monitors conference room needs throughout the day, including general administrative support as requested by clients or attorneys; ensures supplies are adequately stocked. Provides knowledgeable troubleshooting assistance on conference room technology and proactively coordinates with Network Support to ensure seamless technology support. Assigns offices to visiting attorneys and clients and noting all details including technology, paralegal or secretarial assistance, and supply needs. Assist visiting attorneys with car and messenger services. Resolves customer service and technical issues related to Conference, Catering, and A/V services. Schedules all regularly occurring department luncheons/meetings for the calendar year. Communicates all scheduling and staffing changes to Operations leadership. Generates daily reports to support departments, including details regarding visitors, catering services, functions, and technology. Performs weekly review of all reservations for the upcoming week in preparation for meetings with the Kitchen and Accounting Department. Works directly with external clients to determine the appropriate conference room space, food, beverage, parking and Network needs. Submits office and building maintenance requests into the proper databases. Handles scheduling of breaks and lunches to ensure appropriate coverage at all times. Maintains effective working relationships with all departments. Recognizes and identifies issues and challenges and recommends improvements and solutions. Ensures client services and satisfaction are attained in all areas of position. Identifies potential security breaches. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Regular and reliable physical presence to (ex: work as part of a team, meet with clients, use on-site equipment, etc.) Performs other relevant duties as assigned. Qualifications Knowledge of Firm operation, policies and procedures Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems Knowledge of intermediate audio/visual procedures (i.e., equipment, techniques, and methodologies) with the ability to learn advanced audio/visual procedures and perform equipment maintenance. Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates strong attention to detail Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in demanding and fast-paced environment Ability to work well independently as well as effectively within a team Ability to proactively resolve issues and demonstrate a high level of client service Ability to recognize security related issues and assist to defuse a tense situation Present a professional, neat, and clean appearance that is appropriate for the workplace setting and for the work being performed. Facilitates courteous and positive work relationships with others Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education And Experience: High school diploma Minimum of five years' experience in a similarly structured customer service environment Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion, equity and drawing on the strength of a wide spectrum of diverse talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and professional staff. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For
more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $65,000-$72,000
EEO Statement Skadden is an Equal Opportunity Employer. It adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor including, but not necessarily limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
Applicants who require an accommodation during the application process should contact Winnie Feng at (212) 735-3037.
Skadden EEO and Affirmative Action Policy Skadden EEO and Affirmative Action Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law
In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
About Us Skadden, Arps, Slate, Meagher & Flom LLP (Skadden) has forged a reputation as one of the most prestigious law firms in the world. By relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are recognized as a global powerhouse for complex transactions, litigation/controversy issues, and regulatory matters, as well as for the open, collaborative relationships we build with clients. Our attorneys, who reflect diverse backgrounds and perspectives, collaborate seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Conference Services Coordinator to join our Firm in our Los Angeles office. The Conference Services Coordinator is responsible for the coordination of all facets of Conference Services. The coordinator ensures all internal and external clients experience premier service with regard to telephone communications, conference rooms, visiting offices, catering services and audio/visual setups. This position also requires strong initiative, problem solving skills, sound judgment, proficiency with internal technological resources, attention to detail, superior customer service skills and the ability to work collaboratively across multiple departments. The position requires in office presence five days per week and the hours are9:00 AM - 5:00 PM. Ensures telephone calls are consistently answered in a professional manner, handled knowledgably, and directed promptly, while proficiently utilizing phone system software. Greets and directs internal and external clients and adds guest names to building security website, coordinating expedited security and manages building parking validations. Monitors the Conference Services and Reception mailboxes and responds to emails timely; collaborates with the Office Services Coordinator to anticipate, communicate and address conference service needs, ensuring timely and efficient coordination across multiple departments. Manages conference rooms and services by effectively utilizing the conference room reservation software, coordinates efforts with Catering, Network, Security, Facilities Management and other departments to ensure that all requests for space, food service, special equipment and other services requested are provided seamlessly and in compliance with Firm policies and procedures. Monitors conference rooms to ensure cleanliness, preparedness, and timeliness of room set ups, food services and audio/visual services. Monitors conference room needs throughout the day, including general administrative support as requested by clients or attorneys; ensures supplies are adequately stocked. Provides knowledgeable troubleshooting assistance on conference room technology and proactively coordinates with Network Support to ensure seamless technology support. Assigns offices to visiting attorneys and clients and noting all details including technology, paralegal or secretarial assistance, and supply needs. Assist visiting attorneys with car and messenger services. Resolves customer service and technical issues related to Conference, Catering, and A/V services. Schedules all regularly occurring department luncheons/meetings for the calendar year. Communicates all scheduling and staffing changes to Operations leadership. Generates daily reports to support departments, including details regarding visitors, catering services, functions, and technology. Performs weekly review of all reservations for the upcoming week in preparation for meetings with the Kitchen and Accounting Department. Works directly with external clients to determine the appropriate conference room space, food, beverage, parking and Network needs. Submits office and building maintenance requests into the proper databases. Handles scheduling of breaks and lunches to ensure appropriate coverage at all times. Maintains effective working relationships with all departments. Recognizes and identifies issues and challenges and recommends improvements and solutions. Ensures client services and satisfaction are attained in all areas of position. Identifies potential security breaches. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Regular and reliable physical presence to (ex: work as part of a team, meet with clients, use on-site equipment, etc.) Performs other relevant duties as assigned. Qualifications Knowledge of Firm operation, policies and procedures Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems Knowledge of intermediate audio/visual procedures (i.e., equipment, techniques, and methodologies) with the ability to learn advanced audio/visual procedures and perform equipment maintenance. Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates strong attention to detail Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work Ability to work well in demanding and fast-paced environment Ability to work well independently as well as effectively within a team Ability to proactively resolve issues and demonstrate a high level of client service Ability to recognize security related issues and assist to defuse a tense situation Present a professional, neat, and clean appearance that is appropriate for the workplace setting and for the work being performed. Facilitates courteous and positive work relationships with others Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education And Experience: High school diploma Minimum of five years' experience in a similarly structured customer service environment Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion, equity and drawing on the strength of a wide spectrum of diverse talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and professional staff. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For
more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. Salary Details $65,000-$72,000
EEO Statement Skadden is an Equal Opportunity Employer. It adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor including, but not necessarily limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
Applicants who require an accommodation during the application process should contact Winnie Feng at (212) 735-3037.
Skadden EEO and Affirmative Action Policy Skadden EEO and Affirmative Action Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law
In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.