Lutheran Immigration and Refugee Service
Director for Monitoring, Evaluation, and Learning (MEL)
Lutheran Immigration and Refugee Service, Baltimore, Maryland, United States, 21276
Lutheran Immigration and Refugee Service Director for Monitoring, Evaluation, and Learning (MEL) Baltimore, Maryland Apply Now
If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Vice President for Resettlement and Integration Services, the Director for Monitoring, Evaluation, and Learning (MEL) leads all aspects of the MEL department and provides leadership to a team responsible for data and reporting, continuous quality improvement, performance improvement efforts, training, quality assurance at all levels of operations with the resettlement network and headquarters' operations, federal funds oversight, streamlining of RIS systems, network calendars, monitoring practices, reports, and grievances. The Director for MEL supervises two Associate Directors and one Senior Program Officer. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: Medical, dental, vision available the first day of employment. Generous paid time off including 20 days of vacation, 12 days of sick leave, and 12 paid holidays. 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave. Company 403(b) contribution of 3%, an additional 7% match which vests immediately. Family Building benefits for reproductive procedures, adoption/foster care assistance. An annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans. At Global Refuge, welcoming newcomers isn't just our duty - it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES Establishes and oversees the execution of the MEL department's strategic goals and objectives in support of RIS and Global Refuge's long-term strategies. Leads, manages, and supports the MEL department's programming according to funding agreements/terms and conditions, and in accordance with Global Refuge's standards and expectations. Develops program budgets and provides significant budget and staff oversight. Creates operational plans with each team to ensure accountability to overall RIS and Global Refuge strategy. Forecasts refugee sector's trends and initiates innovative concepts and initiatives that may be new to the organization. Actively seeks out new funding opportunities. Maintains a close working relationship across Global Refuge's departments to ensure effective communication of major unit-wide developments, trends, activities, and challenges/opportunities. Contributes to and/or leads senior executive debriefs and presentations. Manages important alliances, including funders and network partners, through development of a strong communication plan that includes conference calls and site visits, to maintain strong working relationships and evaluate partner and community needs as well as capacity. Manages departments/teams through oversight of two Associate Directors and one Senior Program Officer. Ensures a holistic approach to people management - aligning organization capability with current and projected business needs. Contributes to function and organizational succession management, ensuring that future needs drive staff deployment, individual development, and related people and organizational planning. Applies expertise to differentiate the organization from the competition. Actively works to develop a cohesive team and establish a supportive and productive work environment that values collaboration. Other duties as assigned. QUALIFICATIONS BA/BS and 10-15 years relevant experience and/or sufficient combination of training and experience in specialized field; subject matter expert in field; prior staff management experience of 5 years or more. In-depth knowledge of domestic refugee resettlement issues, Department of State (PRM) and Office of Refugee Resettlement (ORR) systems, and related refugee resettlement programs, stakeholders, emerging trends, etc. Experience in administering and overseeing grants, including proposal development, contract and cooperative agreement compliance, reporting, and budget oversight.
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If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Vice President for Resettlement and Integration Services, the Director for Monitoring, Evaluation, and Learning (MEL) leads all aspects of the MEL department and provides leadership to a team responsible for data and reporting, continuous quality improvement, performance improvement efforts, training, quality assurance at all levels of operations with the resettlement network and headquarters' operations, federal funds oversight, streamlining of RIS systems, network calendars, monitoring practices, reports, and grievances. The Director for MEL supervises two Associate Directors and one Senior Program Officer. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: Medical, dental, vision available the first day of employment. Generous paid time off including 20 days of vacation, 12 days of sick leave, and 12 paid holidays. 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave. Company 403(b) contribution of 3%, an additional 7% match which vests immediately. Family Building benefits for reproductive procedures, adoption/foster care assistance. An annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans. At Global Refuge, welcoming newcomers isn't just our duty - it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES Establishes and oversees the execution of the MEL department's strategic goals and objectives in support of RIS and Global Refuge's long-term strategies. Leads, manages, and supports the MEL department's programming according to funding agreements/terms and conditions, and in accordance with Global Refuge's standards and expectations. Develops program budgets and provides significant budget and staff oversight. Creates operational plans with each team to ensure accountability to overall RIS and Global Refuge strategy. Forecasts refugee sector's trends and initiates innovative concepts and initiatives that may be new to the organization. Actively seeks out new funding opportunities. Maintains a close working relationship across Global Refuge's departments to ensure effective communication of major unit-wide developments, trends, activities, and challenges/opportunities. Contributes to and/or leads senior executive debriefs and presentations. Manages important alliances, including funders and network partners, through development of a strong communication plan that includes conference calls and site visits, to maintain strong working relationships and evaluate partner and community needs as well as capacity. Manages departments/teams through oversight of two Associate Directors and one Senior Program Officer. Ensures a holistic approach to people management - aligning organization capability with current and projected business needs. Contributes to function and organizational succession management, ensuring that future needs drive staff deployment, individual development, and related people and organizational planning. Applies expertise to differentiate the organization from the competition. Actively works to develop a cohesive team and establish a supportive and productive work environment that values collaboration. Other duties as assigned. QUALIFICATIONS BA/BS and 10-15 years relevant experience and/or sufficient combination of training and experience in specialized field; subject matter expert in field; prior staff management experience of 5 years or more. In-depth knowledge of domestic refugee resettlement issues, Department of State (PRM) and Office of Refugee Resettlement (ORR) systems, and related refugee resettlement programs, stakeholders, emerging trends, etc. Experience in administering and overseeing grants, including proposal development, contract and cooperative agreement compliance, reporting, and budget oversight.
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