Community Passageways
Case Manager (LEAD)
Community Passageways, Seattle, Washington, us, 98127
Seattle, United States | Posted on 09/10/2024
We exist to eliminate the need for the criminal legal system for youth and young adults. To do this, we create alternatives to incarceration for youth and young adults based on committed relationships centered on love, compassion, and consistency. We use community to heal community, planting seeds of hope, self-respect, and vision to unlock the promise of our youth while fighting to dismantle the systems of oppression that threaten to take that promise away.
Why We Matter
Over the last 20 years, we have seen a sharp decline in the number of young people in detention across King County. But even as the overall number decreased, our juvenile legal system has had an increasingly and disproportionately harmful impact on youth of color, particularly Black youth. While only 10% of King County’s 2 million residents are Black, they now make up almost half of the detention population on any given day and more than half of felony offenses.
In the last three years, Community Passageways has worked with nearly 200 young people with felony charges with the aim of diverting their charges and keeping them in the community. In the end, most of them spent no time in detention and the average young person saw an 80% reduction in their length of sentence. The young people kept in the community through their dedication and our support have gone on to enroll in college, start businesses, graduate from high school, and help rebuild our communities.
Who We Are
We are a family born from the community we serve. The lived experiences of staff prepare them to act as credible messengers and Ambassadors. Our Ambassadors work with heart, humility, and compassion to lead community and school-based healing circles, individual and family case management, court advocacy, and youth leadership opportunities.
Job Description
Job Summary The case management position is critical to the CP-LEAD program. The case manager will provide direct services to a caseload of approximately 25 individuals. Case managers provide outreach, long-term management with supportive services, and referrals for participants in collaboration with LEAD partners, service providers, housing providers, and other community-based organizations. Responsibilities
Provide outreach and intensive case management services to assigned participants. Engage participants on the street and at social service provider facilities to establish a trusting relationship and offer services. Assess participants for severity of chemical dependency, housing status, and mental health needs. Assist participants in gaining access to a variety of programs (e.g., healthcare, SSI, VA, community referrals, mental health/CD assessments). Assist participants with gaining and maintaining housing. Develop and implement alongside participant an Individualized Service Plan which addresses the needs, goals, and strengths of the participant. Develop and maintain a working relationship with LEAD partners/community-based organizations. Provide advocacy and support for participants within the criminal legal system. Attend regularly scheduled operational work group meetings and clinical consults. Identify gaps and barriers in community resources and advocate for systemic changes. Develop and maintain participant files for assigned caseload according to program, contract, and state requirements. Additional duties as assigned. Requirements
Preferred Experience Case management experience and/or connection and understanding of community resources and systems. The ability to engage respectfully and develop working relationships with the people we are serving is essential. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders is required. Street outreach experience is a plus. Requirements Computer-literate, with basic knowledge of Microsoft Office Suites and Google Docs. Ability to prioritize workload and daily activities and complete tasks in a timely manner. Ability to set boundaries, resolve conflicts, and de-escalate issues. Ability to work under pressure, receptive to change, willingness to learn, with a cooperative approach to problem-solving. Ability to establish and maintain effective working relationships with staff, participants, and outside contacts. Ability to present information effectively and respond to questions. Driver’s license, personal vehicle, and car insurance. Travel throughout the community and to visit participants in person is required for this position.
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Why We Matter
Over the last 20 years, we have seen a sharp decline in the number of young people in detention across King County. But even as the overall number decreased, our juvenile legal system has had an increasingly and disproportionately harmful impact on youth of color, particularly Black youth. While only 10% of King County’s 2 million residents are Black, they now make up almost half of the detention population on any given day and more than half of felony offenses.
In the last three years, Community Passageways has worked with nearly 200 young people with felony charges with the aim of diverting their charges and keeping them in the community. In the end, most of them spent no time in detention and the average young person saw an 80% reduction in their length of sentence. The young people kept in the community through their dedication and our support have gone on to enroll in college, start businesses, graduate from high school, and help rebuild our communities.
Who We Are
We are a family born from the community we serve. The lived experiences of staff prepare them to act as credible messengers and Ambassadors. Our Ambassadors work with heart, humility, and compassion to lead community and school-based healing circles, individual and family case management, court advocacy, and youth leadership opportunities.
Job Description
Job Summary The case management position is critical to the CP-LEAD program. The case manager will provide direct services to a caseload of approximately 25 individuals. Case managers provide outreach, long-term management with supportive services, and referrals for participants in collaboration with LEAD partners, service providers, housing providers, and other community-based organizations. Responsibilities
Provide outreach and intensive case management services to assigned participants. Engage participants on the street and at social service provider facilities to establish a trusting relationship and offer services. Assess participants for severity of chemical dependency, housing status, and mental health needs. Assist participants in gaining access to a variety of programs (e.g., healthcare, SSI, VA, community referrals, mental health/CD assessments). Assist participants with gaining and maintaining housing. Develop and implement alongside participant an Individualized Service Plan which addresses the needs, goals, and strengths of the participant. Develop and maintain a working relationship with LEAD partners/community-based organizations. Provide advocacy and support for participants within the criminal legal system. Attend regularly scheduled operational work group meetings and clinical consults. Identify gaps and barriers in community resources and advocate for systemic changes. Develop and maintain participant files for assigned caseload according to program, contract, and state requirements. Additional duties as assigned. Requirements
Preferred Experience Case management experience and/or connection and understanding of community resources and systems. The ability to engage respectfully and develop working relationships with the people we are serving is essential. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders is required. Street outreach experience is a plus. Requirements Computer-literate, with basic knowledge of Microsoft Office Suites and Google Docs. Ability to prioritize workload and daily activities and complete tasks in a timely manner. Ability to set boundaries, resolve conflicts, and de-escalate issues. Ability to work under pressure, receptive to change, willingness to learn, with a cooperative approach to problem-solving. Ability to establish and maintain effective working relationships with staff, participants, and outside contacts. Ability to present information effectively and respond to questions. Driver’s license, personal vehicle, and car insurance. Travel throughout the community and to visit participants in person is required for this position.
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