Zurich Australian Insurance Ltd. is hiring: American Express Claims Representati

American Express Claims Representative

Zurich North America is seeking a American Express Claims Representative to join our Group in North America.

The Claims Call Center handles incoming calls from American Express Card Members needing to file an insurance claim. The team will provide prompt and professional service to fulfill the client’s request. This will include providing benefit and coverage information, setting up a new claim, and providing information on the status of an existing claim. These services are provided real time Monday through Friday from 7 am to 7 pm central time.

Basic Qualifications:

• High school diploma or equivalent

Preferred Qualifications:

• A record of providing outstanding customer service (1+ years preferred)
• Excellent verbal and written communication skills
• Attention to detail and accuracy in gathering and entering information into a system
• Analytical skills in reviewing and interpreting policy coverage and claim status
• Ability to effectively manage and prioritize tasks
• Ability to respond to high end clientele with professionalism
• Full Time Monday through Friday
• 2nd shift, 11am-7pm
• Salary $18.00-$20.00/hr dependent upon experience
• Location: Stevens Point, WI and Houston, TX

Zurich Cover More recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet