Computer Business Consultants, Inc is hiring: Office Admin Assistant in Orlando

Job Category: Office Admin Assistant
Location: Oakland, FL
Job Type: Full time with benefits
Salary: $18.50/hr

Computer Business Consultants is a progressive, innovative IT provider based in Oakland, Florida. We deliver custom solutions for businesses all over the world. The company is ever-growing and needs more staff to meet client demands.

Scope:
Computer Business Consultants is seeking a full-time Receptionist and Office Admin Support Assistant to join our team. This is an hourly position, from Monday to Friday 8:15 am to 5:00 pm. The candidate must exhibit an enthusiastic demeanor and maintain a positive attitude. Responsibilities comprise providing general administrative support and basic technical support.

Job Duties:

• Administrative Support: Print, photocopy, scan, fax, shred documents
• Call Management: Expertly handle answering, screening, and forwarding phone calls, ensuring a smooth communication flow.
• Customer Interaction: Actively engage with current and new customers through phone and email, providing personalized and timely responses and following company workflows.
• Shipping and Handling: Utilize company shipping accounts to create labels and ship packages
• Mail: Sort and distribute USPS mail
• Assistant to CEO: Supports the CEO with scheduling, correspondence, project coordination, and administrative tasks to ensure efficient workflow and time management.
• Internal Sales Support: Create vendor and client quotes. Submit quotes for client approvals.
• Purchasing: Track and order office/kitchen supplies
• Purchase Order Management: Process, track and receive purchase orders, ensuring accuracy and timely handling.
• Office Maintenance: Perform weekly office walkthrough inspection. Schedule office maintenance when needed
• Marketing and Events: Assist with marketing and company events.
• Financial Document Organization: Download, categorize, and securely store vendor invoices and statements in the company directory.
• Contact Database Management: Regularly update client and vendor contacts in ConnectWise, maintaining accurate and current information.
• Social Media Engagement: Actively post on company social media to enhance online presence.
• Service Request Processing: Accurately enter and manage service requests for current clients and opportunities for new clients.
• Service Ticket Dispatching: Efficiently dispatch service tickets, ensuring prompt response to customer needs.
• Security Compliance: Review and approve or deny SPAM-blocked email address allow requests from clients, maintaining security standards.
• Backup Report Management: Assist in generating and reviewing daily backup reports, ensuring data integrity.
• Client Device Audits: Conduct monthly audits and prepare reports of client device counts and usage for Management Agents, Hosted Email, Microsoft 365, and EDR agents.
• Client Expiration Monitoring. Regularly monitor company interface for expiring client domains, SSL certificates, and warranties, ensuring timely updates and renewals.
• Adaptive Responsibility: Undertake all other duties as assigned, showing flexibility and adaptability in a dynamic work environment.

Requirements:

• English oral and written communication skills
• Able to multi-task
• Strong organizational skills
• Computer and technologically savvy
• Dependable, dedicated team player, with a strong work ethic
• Provide high level of customer service and build personal rapport with clients
• Maintain friendly demeanor and display a professional image
• Be adept with business terminology and workflows, client computer and technology language, adapting quickly to new software and platforms.
• Valid driver’s license and transportation.
• Non-smokers only

Computer Business Consultants is an Equal Opportunity Employer and a drug-free workplace.