UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Customer Service Representative / Desktop Publishing to join our team in College Station, TX!
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Department: Customer Service Production
Reports To: Store Manager
FLSA Status: Part Time / Hourly
Purpose
This position is responsible for assisting customers and helping produce orders.
Responsibilities include, but are not limited to the following:
- Assisting customers with inquiries and order processing.
- Producing orders and ensuring quality standards are met.
- Maintaining a clean and organized work area.
- Communicating effectively with team members and customers.
Supervision
Supervised
Contacts
Job Related Dimensions
- Strong attention to detail
- Strong problem-solving skills
- Excellent communication skills – both verbal and written
- Ability to provide customer service for internal and external customers and must be able to work within a team atmosphere
- General knowledge of MS Office products (Excel, Word, MS Outlook)
- Must have general computer skills, 10-key typing skills, E-Automate experience preferred.
Qualifications
- HS Diploma or GED
Physical Demands & Work Environment
- Ability to sit at desk for prolonged periods of time.
- Ability to talk on the phone and work with various computer tools and applications.
- Ability to type and compose written communication in various forms.
- Ability to lift 20+lbs on occasion.
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
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