Marketing Consultancy Lab is hiring: Receptionist in San Antonio

Position Title: Receptionist
Reports To: Office Manager
Location: San Antonio, TX
Employment Type: Full-Time

Position Summary

We are seeking a professional, friendly, and organized Receptionist to be the first point of contact for our company. The ideal candidate will create a welcoming environment for clients, visitors, and employees while efficiently managing front desk operations. This role requires excellent communication skills, a proactive attitude, and the ability to handle multiple tasks with professionalism.

Key Responsibilities

1. Front Desk Management

   • Greet and welcome visitors with a warm and professional demeanor.
   • Answer and direct incoming calls to the appropriate departments or individuals.
   • Manage the front desk area to ensure it is tidy, presentable, and fully stocked with necessary supplies.

2. Administrative Support

   • Maintain and manage appointment schedules for clients, staff, or meeting rooms.
   • Handle incoming and outgoing mail, packages, and deliveries.
   • Assist with data entry, filing, and maintaining records as needed.

3. Visitor Assistance

   • Verify visitor credentials and issue visitor badges when necessary.
   • Provide information and assistance regarding company services or events.

4. Coordination

   • Communicate effectively with internal teams to address visitor needs and office requirements.
   • Assist in organizing office events, meetings, or conferences.

5. Customer Service

   • Address client inquiries or complaints in a professional and timely manner.
   • Ensure exceptional customer service standards are met at all times.

Qualifications and Skills

• High school diploma or equivalent (Associate’s degree preferred).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information.