Mt
Rowan College at Burlington County | Mount Laurel, NJ 08054
Job Responsibilities
- Responsible for receipt and application of tuition payments to student accounts and miscellaneous accounts.
- Respond to in-person, over the phone, and email inquiries regarding balances and deposits; disburse and replenish petty cash fund.
- Assist with internal collections process on past due balances.
- Receive and process student payments to correct accounts.
- Prepare daily cash receipt folder, deposit slips, and other related documents.
- Process returned checks, post to student accounts, and inform the student.
- Apply payments to accounts for agencies such as McGuire AFB and Ft. Dix.
- Enter a variety of fees onto student accounts such as parking and library fines, new JD card fees, parking permit fees, etc.
- Generate required updates of reports from the computer.
- Work closely with Junior Accountant on 'front end' problems.
- Work with students with past due balances and make various collection efforts before sending accounts to Collection Agencies.
- Perform other related duties as assigned.
Overall Purpose and Responsibility
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
Education Required
Associate's Degree is required.
Experience Required
Three (3) years of bookkeeping/cashiering and customer service experience preferred.
Skills/Abilities/Knowledge/Other Requirements
- Organized and detail-oriented.
- Strong commitment to customer service.
- Excellent interpersonal skills.
- Ability to maintain a positive attitude in a demanding work environment.
- Demonstrated knowledge of computer-based programs including word processing, graphical presentations, database, spreadsheets, and electronic mail.
- Ability to input, update, and maintain both manual and electronic filing systems.
- Ability to communicate effectively (both orally and written) with students, employees, other members of the College community, and the public.
- Ability to maintain and control confidential information.
- Demonstrated ability to work independently and be self-motivated.
- Ability to work evenings and weekends.
Institutional Effectiveness
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection, and reporting for continuous improvement of the college.
#J-18808-Ljbffr