Administrative Assistant Job at Chenega Corporation in Rockville

Overview

Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Supply Chain Solutions (CSCS), a Chenega Professional Services Strategic Business Unit company, is looking for an Administrative Assistant to support the Department of Health and Human Services (HHS), within the Health Systems Bureau (HSB) and its Health Research Services Administration (HRSA), in support of the Countermeasures Injury Compensation Program (CICP).

Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, and innovative solutions for our clients.

Responsibilities

• Support the government personnel in receiving, processing, and scanning claims into the Injury Compensation System (ICS), managing incoming and outgoing mail, data entry, and responding to customer service inquiries via mail, email, and telephone.
• Assist in preparing recommendations for compensation through review of insurance coverage and claims payments, and identification of out-of-pocket expenses.
• Support the project’s data analytic and communication needs in the ICS by drafting, formatting, updating, and editing spreadsheets, presentations, charts, reports, and other documents.
• Provide recommendations to support increased transparency, enhanced value, and the incorporation of information and data into CICP program efforts and Contractor project team initiatives.
• Review and recommend enhancements to materials produced by the CICP program and Contractor project team as directed.
• Support the CSCS Program Manager and Project Manager’s efforts to maintain effective communication with HRSA CICP Contracting Officer’s Representative (COR), Contracting Officer (CO), Contracting Specialist (CS), CICP Program leadership, and other stakeholders as assigned.
• Facilitate communication between the project team and CSCS Program Manager, corporate CSCS leadership, and Chenega Professional Services Strategic Business Unit (PSSBU) stakeholders.
• Help develop information-related products and processes that enable effective oversight of contract performance, quality, and consistency.
• Contribute to the identification, development, and deployment of enhancements to Contractor initiatives and solutions that improve contract performance, quality, and value.
• Support the project team’s efforts to ensure high levels of government agency and program customer satisfaction.
• Work closely with the assigned Project Manager to support the development, submission, and approval of assigned contract deliverables, based on contract designated Contract Deliverable Requirements List [CDRL] and other program documentation.
• Participate in the development and execution of Risk Management processes and procedures to mitigate program risks and concerns.
• Coordinate with CSCS and government stakeholders as assigned and directed.

Qualifications

• 3-5 years of administrative experience is required.
• There is no educational requirement.
• Experience working with management to prioritize business and information needs.
• Must have strong information management, administrative, and project-related writing skills.
• Experience in a healthcare-related environment is a plus.
• Knowledge of supporting case management and/or claims management programs is a plus.
• Knowledge of developing communication products and processes that support project research and analysis work environments is preferred.
• Must reside in the U.S. and be eligible for a government security clearance investigation.
• Able to undergo background check processing for and obtain a Common Access Card (CAC).
• Active transferable Common Access Card is preferred.
• Active Public Trust security clearance is preferred.