Night Auditor Job at Peachtree Group Hospitality Management in Lansing

The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as check-in/check-outs, making reservations, and answering guest questions.

Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment are essential.

Responsibilities include:

1. Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
2. Checking the front desk log for problems, special requests, etc.
3. Greeting, registering, and assigning rooms to guests.
4. Processing guest registrations, including collecting payment.
5. Preparing express checkout folios.
6. Maintaining room status inventory.
7. Communicating all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
8. Maintaining and cleaning the lobby and bathroom as needed.
9. Communicating all information to the following shift to ensure a smooth transition.
10. Working closely with all hotel departments to ensure the highest quality of customer service.
11. Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explaining in-room and hotel features.
12. Completing all required shift paperwork and night audit reports daily.
13. Performing other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.