The Indigo Road Hospitality Group is hiring: Housekeeping Inspector in Charlesto

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE GEORGE...

The George is a 56-room upscale, boutique hotel located at 615 Front Street Georgetown, SC (corner of Front & Queen Streets) that began development in February 2022 and opened in the second half of 2023. The property offers visitors and locals an unparalleled waterfront dining and lodging experience at an unsurpassed location within the charming historic, colonial seaport town of Georgetown, South Carolina. In addition to fifty-six rooms and suites, the property offers a full-service restaurant and bar on the Front Street side of the property, and features waterfront event space, a waterfront bar and activity lawn for lounging, games, and events. The George has direct marina access affording boaters an opportunity to enjoy the hotel's amenities and guests an opportunity to access charter vessels for fishing, eco-excursions, and sailing in the Winyah Bay and surrounding areas.

AS A HOUSEKEEPING INSPECTOR

You will work closely with the General Manager and be responsible for ensuring Guest Rooms and Public Areas are in line with IRHG standards. The Housekeeping Inspector will assist with the daily supervision of tasks, spot checks for quality, and guest satisfaction with room cleanliness.

Responsibilities

• One (1) year related experience in hotel or similar environment.
• Ability to inspect rooms 3 days a week and perform or assist with cleaning duties as necessary.
• Motivate and track progress of team members daily to ensure completion of rooms.
• Speaks with and responds to guests regarding service challenges while showing compassion.
• Inspect work performed daily to ensure that it meets specifications and established standards.
• Assist with necessary levels of staffing, inventory, and payroll.
• Assist Housekeeping Manager in monitoring high potential team members and ensure their growth as leaders within the company.
• Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
• Proficiency in Microsoft Word, Outlook, and Excel preferred.

Requirements

• Strive to maintain personal, staff, and guest safety.
• Participates in activities and meetings.
• Assigns daily room assignments, assists with payroll, scheduling, and inventory control.
• Ability to cross train with the Front Office to assist with necessary tasks.
• Hours Required: Thirty to Forty hours over a five-day period; flexible; days and times may vary based on needs of Hotel. Hours based on business volume and needs, most weekends required. Coverage includes possible overnights.
• All other duties as assigned.
• Good communication skills for leading team members and guest satisfaction.
• Ability to remain calm in various situations, use sound judgment, and effectively solve problems.
• Ability to read and interpret documents such as safety rules and procedural manuals.

Skills

• Must have excellent speech and written skills to communicate with managers, guests, and team members.
• Organization, multitasking, and project skills.
• Inventory Control, Training, Scheduling, and Payroll.
• Must have an eye for detail to visually inspect hotel.
• Must have mobility to walk through the front and back of the hotel, up and down stairs.
• Fluency in both English and Spanish highly desirable.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is "at will" or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.