TekWissen ®
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Base pay range
$50.00/hr - $50.00/hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is the largest private broadband company in America, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. They proudly serve six and a half million homes and businesses across 18 states and are dedicated to empowering others to build a better future. Job Description: This role will provide support for device validation & certification for Android, iOS devices, wearables and BYOD use cases for the client Mobile customers. In addition to device validation, this person will also support other device technology initiatives including Data offload over WiFi, 5G SA features etc. To be successful, this person will have a strong background in wireless technology including understanding of 4G, 5G NSA, 5G SA, VoLTE, VoNR technologies and implementation. Additionally, he or she must have strong communication skills to work closely with cross-functional teams within the client and with device OEMs and the client vendor partners as needed. Primary Responsibilities and Essential Functions Support device validation & certification to support Mobile device launches and maintenance releases (MRs). Develop and maintain testing strategy, test plans and test cases for device certification that aligns with the business requirements and user experience. Collect logs and perform triaging of defects from device testing. Coordinate debugging sessions between OEMs and engineering teams to investigate issues for resolution. Support other device technology initiatives & new feature rollout within the client including wearables launch, Data offload over WiFi, Data offload over CBRS network via DSDS, mmWave, 5G SA, VoNR etc. Ability to work adhere to all NDAs and work on confidential projects at the client Mobile. Able to drive technical conversations with OEM partners with regards to device defects and debugging as needed. Collaborate with internal cross-functional teams to deliver activities and tasks necessary for successful launch and achievement of business objectives. Support setting up & running sanity test plans on existing automation platforms. Skills and Qualifications Minimum 3 or more years of device testing & certification experience in lab or in the field. Good understanding of wireless technologies including VoLTE, VoNR 4G, 5G (SA and NSA) network architecture and protocols. 3+ years of experience in triaging device defects on Android or iOS devices. 2+ years of experience in device logging tools like QXDM, Shannon etc. Ability to work in a collaborative environment. Good interpersonal, communication (written and verbal) and problem-solving skills. Strong motivator and communicator both verbally and through written instruction. BS/BE degree in related discipline strongly desired (e.g. Engineering). Preferred Master’s degree in engineering or related field with 2 years’ experience. Strong knowledge of 4G, 5G (SA & NSA) call flows and network architecture. 3+ years of experience in working on iOS & Android devices in a carrier lab & field certification environment. 2+ years of experience in managing requirements in JIRA or equivalent. Prior experience in device testing automation or knowledge of test script is highly desired. TekWissen Group is an equal opportunity employer supporting workforce diversity. Seniority level
Associate Employment type
Contract Job function
Industries Automation Machinery Manufacturing
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$50.00/hr - $50.00/hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Our client is the largest private broadband company in America, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. They proudly serve six and a half million homes and businesses across 18 states and are dedicated to empowering others to build a better future. Job Description: This role will provide support for device validation & certification for Android, iOS devices, wearables and BYOD use cases for the client Mobile customers. In addition to device validation, this person will also support other device technology initiatives including Data offload over WiFi, 5G SA features etc. To be successful, this person will have a strong background in wireless technology including understanding of 4G, 5G NSA, 5G SA, VoLTE, VoNR technologies and implementation. Additionally, he or she must have strong communication skills to work closely with cross-functional teams within the client and with device OEMs and the client vendor partners as needed. Primary Responsibilities and Essential Functions Support device validation & certification to support Mobile device launches and maintenance releases (MRs). Develop and maintain testing strategy, test plans and test cases for device certification that aligns with the business requirements and user experience. Collect logs and perform triaging of defects from device testing. Coordinate debugging sessions between OEMs and engineering teams to investigate issues for resolution. Support other device technology initiatives & new feature rollout within the client including wearables launch, Data offload over WiFi, Data offload over CBRS network via DSDS, mmWave, 5G SA, VoNR etc. Ability to work adhere to all NDAs and work on confidential projects at the client Mobile. Able to drive technical conversations with OEM partners with regards to device defects and debugging as needed. Collaborate with internal cross-functional teams to deliver activities and tasks necessary for successful launch and achievement of business objectives. Support setting up & running sanity test plans on existing automation platforms. Skills and Qualifications Minimum 3 or more years of device testing & certification experience in lab or in the field. Good understanding of wireless technologies including VoLTE, VoNR 4G, 5G (SA and NSA) network architecture and protocols. 3+ years of experience in triaging device defects on Android or iOS devices. 2+ years of experience in device logging tools like QXDM, Shannon etc. Ability to work in a collaborative environment. Good interpersonal, communication (written and verbal) and problem-solving skills. Strong motivator and communicator both verbally and through written instruction. BS/BE degree in related discipline strongly desired (e.g. Engineering). Preferred Master’s degree in engineering or related field with 2 years’ experience. Strong knowledge of 4G, 5G (SA & NSA) call flows and network architecture. 3+ years of experience in working on iOS & Android devices in a carrier lab & field certification environment. 2+ years of experience in managing requirements in JIRA or equivalent. Prior experience in device testing automation or knowledge of test script is highly desired. TekWissen Group is an equal opportunity employer supporting workforce diversity. Seniority level
Associate Employment type
Contract Job function
Industries Automation Machinery Manufacturing
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