Lexington Country Club General Manager/COO

Job Title: Lexington Country Club General Manager/COO GENERAL MANAGER/CHIEF OPERATING OFFICER PROFILE: LEXINGTON COUNTRY CLUB FORT MYERS, FL THE GENERAL MANAGER/CHIEF OPERATING OFFICER OPPORTUNITY AT LEXINGTON COUNTRY CLUB As the General Manager and Chief Operating Officer (GM/COO) of the Lexington Country Club in Fort Myers, Florida, this role oversees the operations of both the country club and the residential community. Key responsibilities include managing all facets of club operations, such as golf, dining, and member services, while ensuring seamless operation within the community association, which includes property management, amenities, and resident relations. The GM/COO collaborates closely with the Board of Directors to develop and implement strategic initiatives, manage finances, and cultivate a strong sense of community among members and residents, thereby ensuring high satisfaction levels and a vibrant living environment. ABOUT LEXINGTON COUNTRY CLUB Lexington Country Club (LCC) is a premier residential community owned by the Lexington Community Association. It provides an exceptional blend of leisure, recreation, and social engagement in the heart of Southwest Florida. Ideally located just minutes from the white sandy beaches of Sanibel Island, Captiva Island, and Fort Myers Beach, as well as the Southwest Florida International Airport and the vibrant business and entertainment districts of Fort Myers, Lexington offers unparalleled convenience and accessibility. The community features a Golf Village and a Lake Village, each offering a distinctive lifestyle and access to world-class amenities. At the heart of Lexington is its stunning 18-hole championship golf course, originally designed by Gordon Lewis in 1995 and skillfully reimagined in 2017 by the renowned architect Kipp Schulties. The redesigned course features generous fairways, expansive greens, well-placed bunkers, and dramatic rock wall accents, offering both beauty and challenge for golfers of all skill levels. Besides golf, residents enjoy lighted hydro-grid courts, with 10 for tennis and 4 for pickleball, 6 heated swimming pools, a state-of-the-art fitness center, and 3 bocce courts, ensuring a well-rounded and active lifestyle. The community's social and dining experiences are equally impressive. The elegantly appointed main clubhouse provides a range of dining options, from casual gatherings to fine dining, all showcasing scenic views of the 9th and 18th holes. Members enjoy a full calendar of events that features live entertainment, themed parties, and social functions designed to bring the community together. The Island Club acts as a vibrant social hub, featuring an outdoor Tiki Bar, a resort-style pool and jacuzzi, a library, a fitness center, meeting rooms, and a sandy beach for relaxation. Lexington Country Club has something for everyone. GENERAL MANAGER/CHIEF OPERATING OFFICER POSITION OVERVIEW The Board desires a GM/COO who operates in a proactive and highly engaging manner, collaborating closely with the Board of Directors and leading several active committees. The GM/COO is viewed as the “face” of Lexington Country Club and, in partnership with key volunteers, serves as a primary visionary to ensure that LCC consistently provides exceptionally high levels of personalized service. This “lead by example” GM/COO will step into a role that offers the chance to enhance and elevate both the overall membership and staff experience, aiming to be an “employer of choice” within a highly competitive hospitality community. The Board wants to collaborate with a GM/COO who manages all operational matters and acts as an active thought partner on strategic and policy issues, while also being approachable, 'actively listening,' and ensuring transparency regarding direction and operations throughout. A key factor in the new GM/COO’s success is understanding the unique nature of residential community clubs, likely acquired through current or previous firsthand experience. An essential part of his or her success involves “putting members first” and recognizing that the foundation of staff support, mentorship, clear direction, “walking the talk,” and “being present” is provided in his or her authentic, sincere, and engaging style. It is critical to pay attention to the details of maintenance, SOPs, overall member experience, staff culture, and other key areas of success. The club and community currently have great curb appeal and are well-maintained. Outstanding communication skills, particularly the proven ability to listen and respond respectfully and diplomatically, are essential for success at LCC while managing club and community operations. CANDIDATE QUALIFICATIONS A minimum of 5-7 years of progressive leadership/management experience in a private member-owned country club community, large-scale Property Owners’ Association or resort operation, preferably one with member boards and committee involvement AND preferably within a residential community setting. The Club will consider candidates from other areas of the hospitality industry, as long as they can demonstrate the relational aspect (rather than a transactional focus) of their current and past successes. A strong history of success and a keen understanding of high-quality food and beverage operations, including revenue growth, training, innovation and creativity, and the cultivation of a robust service culture. A strong understanding of golf operations, maintenance standards, and effective engagement in programs and activities for member participation and growth. Experience in developing and implementing strategic plans and capital projects, along with a strong understanding of Florida Statutes 718 for condominiums and 720 for homeowner associations and other relevant regulations for bundled community operations. EDUCATIONAL AND CERTIFICATION QUALIFICATIONS A bachelor’s degree is preferred, with a focus on Hospitality Management. Substantial private club/community or hospitality experience will be considered in lieu of the degree. Industry certifications for Club/Community Associations, such as CMCA, AMS, PCAM, CCM, CCE, CMC, or PGA, are encouraged but not mandatory. Must possess a Florida Community Association Manager License before the start date. SALARY AND BENEFITS The salary is open and commensurate with qualifications and experience. The club offers an excellent benefits package, including a 401(k) plan and association membership. INSTRUCTIONS ON HOW TO APPLY Please upload your resume and cover letter in the order listed using the link below. When prompted for them during the online application process, you should have your documents fully prepared to attach. Please be sure your image is not on your resume or cover letter; it should be used on your LinkedIn Profile. Prepare a thoughtful cover letter addressed to the

Lexington Country Club Search Committee

. Clearly articulate your alignment with this role, explain why you wish to be considered for this position at this point in your career, and why LCC and the Fort Myers, FL area will benefit you, your family, your career, and the Club if selected. You must apply for this role as soon as possible, but no later than

Monday, April 14, 2025.

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