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Indotronix International Corporation

Mac/PC Technician

Indotronix International Corporation, New York, New York, us, 10261

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Position - Mac/PC Technician

Location: New York NY 10014

Duration: long term contract

Pay rate $25/hr on w2

100% onsite role

Shift start time and end time? 8-5 M-F + afterhours stand-by

Must have MAC Skills and experience, MAC OS, Windows 10/11

Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING

Day to Day Work:

Responsibilities

Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction.

Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals.

Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement.

Indotronix is an Equal Opportunity Employer