Confidential Careers
A Field Application Engineer (FAE) provides technical support to customers and sales teams by troubleshooting issues, conducting product demonstrations, customizing products, and gathering feedback for product improvement. The FAE collaborates with the sales team, travels to customer sites, and stays updated on industry trends.
- Provide technical support to customers and sales teams.
- Troubleshoot and resolve technical issues.
- Conduct product demonstrations and training sessions.
- Customize products to meet customer requirements.
- Collect and provide feedback for product improvement.
- Create technical documentation and reports.
- Collaborate with sales team to identify new business opportunities.
- Travel to customer sites for on-site support.
- Stay updated on industry trends and technologies.
Requirements:
- Bachelor's degree in Engineering or a related field.
- 5+ years of experience in Automotive industry.
- Strong technical knowledge in automotive industry.
- Excellent communication and interpersonal skills.
- Problem-solving abilities and a customer-oriented approach.
- Willingness to travel and work in a dynamic, fast-paced environment.
- Working knowledge of computer software programs like CAD.