About This Role
This role supports and manages revenue for the BIGO LIVE Family Team. “Family” is the internal term referring to different groups of virtual communities on BIGO LIVE.
The Specialist, Family Programs is responsible for all revenue flowing through the US Family Team. This person is responsible for creating strategies and tactics to increase revenue growth while also achieving specific KPI’s related to activeness and engagement. He/she will be a self-starter and adaptable to frequent change in a startup environment. He/she will be a natural problem solver and ready to think creatively about big challenges and present actionable solutions. He/she will also be naturally collaborative with a proven track record of working successfully across various teams
Responsibilities
• Develop, update, monitor, and report on key broadcaster performance data and metrics to help the business achieve growth targets and increase efficiency
• Manage team budget and project projections, ensuring financial goals and project timelines are met efficiently and effectively
• Partner with Family Management and Data teams to understand problems and use data and insights to make informed judgments on family event strategic initiatives
• Collaborate with team members to achieve relevant KPI’s such as retention, event ROI, user growth, user spend, new families, etc.
• Run post-campaign analysis to further optimize desired outcomes
• Experiment with new methods and execute campaigns or events to drive relevant team goals
• Improve data transparency across teams
• This role demands excellent project management skills and the ability to plan and execute projects of varying time-line and scope with minimal guidance and different teammates
Qualifications:
• Bachelor's degree or above
• Excel or Google Sheet Fluency, 2 year professional experiences
• Experience in event, campaign, or project operations focused on user growth, engagement, and activity enhancement, along with event performance evaluation.
• Data Analytical skills; Experience with data analysis and report; Ability to make data driven decisions highly preferred
• Detail oriented with a focus on accuracy and process standardization, project management experiences a plus
• Proven to be self-motivated, self-directed, and eager to take ownership of tasks to ensure solutions
• Clear Communicator - you are a clear and concise communicator with the ability to synthesize information to highlight key insights; Effective in team cross-collaboration
• Ability to connect and build trusting relationships with users; leveraging insights to improve business operations
Benefits:
• Competitive pay package that includes a base salary and performance-related bonus
• Generous paid time off starting at 4 weeks + 10 sick days and 9 Holidays per year
• Free medical, dental, and vision insurance
• 401k
• Housing benefits if living within 5 kilometers from the company
• Free gym membership
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About BIGO
WHO WE ARE
BIGO is a fast-growing Singapore technology company established in 2014.
Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.
To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.
At present, BIGO has 5 R&D centres, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.
For more information, please visit our website:
OUR MISSION
Connect the world and share beautiful moments.
OUR VISION
To be a content platform inspiring one billion people's lives.
OUR KEY TO SUCCESS
BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.
About Our Product-BIGO LIVE
BIGO LIVE is founded in March 2016. BIGO LIVE is a leading mobile live stream APP where users live broadcast their life moments, show their talents, interact and send virtual gifts in real time, and enjoy fun live sessions with people worldwide.
BIGO LIVE has over 200 million users globally in over 80 countries and regions and is currently the market leader in the industry.