About Ebco
Ebco is a global leader in engineered rubber products, providing innovative solutions to Fortune 500 companies across various industries. Headquartered in Elgin, Illinois , with facilities worldwide, we are expanding our IT team to support our growing business. We are seeking an IT Software & Cloud Specialist to be our go-to expert for software applications, cloud infrastructure, IT solutions, and Electronic Data Interchange (EDI) transactions and integrations.
Position Overview
The IT Software & Cloud Specialist will oversee and support all software-related systems, including Crystal Reports, SQL, Salesforce, EDI, SAP, and enterprise applications . In addition, this role will serve as the primary cloud infrastructure expert , managing Microsoft 365, Microsoft Azure, and overall cloud network operations . The ideal candidate is a problem solver, technology expert, and strategic thinker who can help streamline and optimize IT operations.
Key Responsibilities
✅ Software & Database Management
- Develop, customize, and maintain Crystal Reports for business reporting.
- Manage and optimize SQL databases , ensuring data integrity and performance.
- Administer and support Salesforce , including data management and process automation.
- Oversee Electronic Data Interchange (EDI) transactions and integrations. This
- Evaluate, implement, and troubleshoot Enterprise Resource Planning (ERP) software.
- Support SAP Business One ERP system
✅ Cloud Infrastructure & IT Systems
- Manage cloud infrastructure , particularly Microsoft Azure , ensuring security and scalability.
- Oversee Microsoft 365 administration , including user access, security policies, and applications.
- Implement and maintain cloud networking solutions , ensuring seamless connectivity.
- Develop and execute cloud security best practices to protect company data and applications.
✅ IT Support & Strategy
- Serve as the go-to person for software and cloud-related issues.
- Collaborate with different departments to identify IT needs and implement solutions .
- Monitor system performance, troubleshoot issues, and optimize software and cloud operations.
- Provide guidance and training to employees
Qualifications & Requirements
Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
- 5+ years of experience in IT support, software management, and cloud infrastructure.
- Hands-on experience with Crystal Reports, SQL, Salesforce, EDI , SAP Business One (SAP B1) and other enterprise software.
- Certified Salesforce Admin preferred not required
- Proven expertise in Microsoft Azure, Microsoft 365, and cloud networking .
Skills & Competencies:
- Strong problem-solving skills with a proactive approach to IT challenges.
- Technical expertise in databases, reporting, and cloud systems .
- Excellent communication and collaboration skills for cross-departmental coordination.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Experience with cybersecurity best practices and IT compliance is a plus.
Why Join Ebco?