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Posting #:
5162 Position Status:
Full-time regular Location:
San Diego Position Type:
Staff, Student Affairs
Position Title & Department:
Program Coordinator, Center for Health and Wellness Promotion Department Description: The Division of Student Affairs is committed to grounding our policies, programs, and procedures in antiracist practice. With this commitment, we recognize the importance of educating ourselves and holding one another accountable to ensure our work is approached through an equity, inclusion, and social justice lens. We expect all members of the Division of Student Affairs to engage in this work alongside us to uphold our Catholic mission in creating a welcoming environment where the dignity of all students, staff, administrators, and faculty at USD is embraced. University Description: The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness, and beauty. Detailed Description: This recruitment is open to current University of San Diego employees only. The Program Coordinator serves an integral role on a team that ensures the reception area environment of both the Wellness Center and Center for Health and Wellness Promotion (CHWP) are welcoming and engaging for our diverse campus community and guests. Oversees daily front office operations, ensuring efficient scheduling, student support, and administrative coordination. Ensures a highly welcoming and supportive environment for students seeking CHWP counseling services. Leads the day-to-day operations of the CHWP and Wellness Center reception spaces. Assists the CHWP Director in the development, planning, and administration of a wide variety of administrative projects. Fields questions relating to every aspect of CHWP and Wellness Center’s operations and projects. Provides trauma-informed coordination and scheduling of CHWP counseling appointments, maintains strict confidentiality and exercises discretion at all times. Supervises, trains, and evaluates student staff. Duties and Responsibilities: Center for Health and Wellness Promotion (CHWP) Reception Area Coordination Provide efficient and effective customer service at the CHWP reception area. Ensure the highest level of service delivery by students at the reception area. Foster a positive, welcoming, inclusive office environment. Act as the primary point of contact for students, ensuring compassionate, confidential, and responsive handling of all inquiries. Coordinate the scheduling of appointments and maintain a high degree of organization in the daily flow of the Center for Health and Wellness Promotion. Coordinate and oversee administrative tasks, including data entry, appointment reminders, and record-keeping. Implement and improve office systems to enhance workflow efficiency. Respond to and/or triage all phone, email, and in-person inquiries and concerns. Provide trauma-informed confidential coordination and scheduling of counseling appointments. Serve as the reception area coordinator for clients in crisis situations. Manage confidential appointments in Point and Click (PnC) scheduling system. Wellness Center Reception Area Coordination Generate a positive, welcoming, inclusive, service-centered reception area environment. Supervise, train, and motivate student employees to provide exceptional service. Coordinate student employee training as it applies to excellent guest services. Conduct regular performance evaluations, provide constructive feedback, and support ongoing professional development. Coordinate the Vector Solutions Mandatory Student Training Program Manage the Vector Solutions platform and all processes related to the annual required online courses for all students. Monitor compliance for each student population. CHWP Administrative Support Collaborate with CHWP and CHWP counseling team to ensure efficient and effective program and service delivery. Provide administrative support for the Campus Assault Resources and Education (C.A.R.E) program. Background check:
Successful completion of a pre-employment background check. Degree Verification Requirement:
Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Job Requirements: Minimum Qualifications: Bachelor's Degree required. Two years of experience working within an administrative setting with responsibilities such as customer service and management of confidential information. Preferred Qualifications: Previous supervisory experience is preferred. Performance Expectations- Knowledge, Skills and Abilities: Exceptional customer service and interpersonal skills. Ability to communicate effectively, both orally and in writing, with a diverse group of people. Ability to provide trauma-informed administrative support. $22.31 - $30.12 per hour; Excellent Benefits Special Application Instructions: Resume and Cover Letter Required Click the 'Apply Now' button to complete our online application. If you have any questions or difficulties please contact the Employment Services Team at
jobs@sandiego.edu. Hours:
37.5 hours per week Note:
External job postings will be up for at least three days.
#J-18808-Ljbffr
Posting #:
5162 Position Status:
Full-time regular Location:
San Diego Position Type:
Staff, Student Affairs
Position Title & Department:
Program Coordinator, Center for Health and Wellness Promotion Department Description: The Division of Student Affairs is committed to grounding our policies, programs, and procedures in antiracist practice. With this commitment, we recognize the importance of educating ourselves and holding one another accountable to ensure our work is approached through an equity, inclusion, and social justice lens. We expect all members of the Division of Student Affairs to engage in this work alongside us to uphold our Catholic mission in creating a welcoming environment where the dignity of all students, staff, administrators, and faculty at USD is embraced. University Description: The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness, and beauty. Detailed Description: This recruitment is open to current University of San Diego employees only. The Program Coordinator serves an integral role on a team that ensures the reception area environment of both the Wellness Center and Center for Health and Wellness Promotion (CHWP) are welcoming and engaging for our diverse campus community and guests. Oversees daily front office operations, ensuring efficient scheduling, student support, and administrative coordination. Ensures a highly welcoming and supportive environment for students seeking CHWP counseling services. Leads the day-to-day operations of the CHWP and Wellness Center reception spaces. Assists the CHWP Director in the development, planning, and administration of a wide variety of administrative projects. Fields questions relating to every aspect of CHWP and Wellness Center’s operations and projects. Provides trauma-informed coordination and scheduling of CHWP counseling appointments, maintains strict confidentiality and exercises discretion at all times. Supervises, trains, and evaluates student staff. Duties and Responsibilities: Center for Health and Wellness Promotion (CHWP) Reception Area Coordination Provide efficient and effective customer service at the CHWP reception area. Ensure the highest level of service delivery by students at the reception area. Foster a positive, welcoming, inclusive office environment. Act as the primary point of contact for students, ensuring compassionate, confidential, and responsive handling of all inquiries. Coordinate the scheduling of appointments and maintain a high degree of organization in the daily flow of the Center for Health and Wellness Promotion. Coordinate and oversee administrative tasks, including data entry, appointment reminders, and record-keeping. Implement and improve office systems to enhance workflow efficiency. Respond to and/or triage all phone, email, and in-person inquiries and concerns. Provide trauma-informed confidential coordination and scheduling of counseling appointments. Serve as the reception area coordinator for clients in crisis situations. Manage confidential appointments in Point and Click (PnC) scheduling system. Wellness Center Reception Area Coordination Generate a positive, welcoming, inclusive, service-centered reception area environment. Supervise, train, and motivate student employees to provide exceptional service. Coordinate student employee training as it applies to excellent guest services. Conduct regular performance evaluations, provide constructive feedback, and support ongoing professional development. Coordinate the Vector Solutions Mandatory Student Training Program Manage the Vector Solutions platform and all processes related to the annual required online courses for all students. Monitor compliance for each student population. CHWP Administrative Support Collaborate with CHWP and CHWP counseling team to ensure efficient and effective program and service delivery. Provide administrative support for the Campus Assault Resources and Education (C.A.R.E) program. Background check:
Successful completion of a pre-employment background check. Degree Verification Requirement:
Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Job Requirements: Minimum Qualifications: Bachelor's Degree required. Two years of experience working within an administrative setting with responsibilities such as customer service and management of confidential information. Preferred Qualifications: Previous supervisory experience is preferred. Performance Expectations- Knowledge, Skills and Abilities: Exceptional customer service and interpersonal skills. Ability to communicate effectively, both orally and in writing, with a diverse group of people. Ability to provide trauma-informed administrative support. $22.31 - $30.12 per hour; Excellent Benefits Special Application Instructions: Resume and Cover Letter Required Click the 'Apply Now' button to complete our online application. If you have any questions or difficulties please contact the Employment Services Team at
jobs@sandiego.edu. Hours:
37.5 hours per week Note:
External job postings will be up for at least three days.
#J-18808-Ljbffr