Customer Service Representative Associate Job at Robert Half in New York
Robert Half, New York, NY, US, 10457
Job Description
We are offering a contract employment opportunity for a Customer Service Representative Associate in Bronx, New York. The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting.
Responsibilities:
· Obtain precertification's authorizations and other referrals as assigned
· Meet with patients to discuss billing questions collection TOS and other outstanding balances.
· Validate insurance and other billing information.
· Presenting data to appropriate parties and partnering to develop resolutions
· Ability to take and make patient phone calls and assist client front desk operations
· 1 years of customer service experience
· Experience with Microsoft Word create correspondence and work within templates
· Microsoft Excel data entry sort / filter and work within tables
· Microsoft Outlook email and calendar management