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Krause Auto Group

IT Technician - Tier 1

Krause Auto Group, Alpharetta, Georgia, United States, 30239

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We are looking for an enthusiastic Tier 1 IT professional to join our dynamic and rapidly growing automotive group. This is an ideal role for someone who is confident in their ability to quickly learn, adapt on-the-go, and deliver reliable tech support in a fast-paced environment.

What You'll Do:

Provide first-level technical support to dealership employees, troubleshooting day-to-day IT issues.

Gain hands-on experience with dealership-specific IT operations and tools.

Collaborate closely with experienced IT staff, actively learning while contributing.

Travel between dealership locations to provide onsite support and IT assistance as needed.

What We're Looking For:

Experience with Microsoft 365 administration and support.

Basic networking knowledge (TCP/IP, DHCP, DNS, basic troubleshooting).

Good working understanding of Windows 10 and Windows 11 operating systems.

Strong communication and customer service skills.

A self-starter who can manage tasks independently and proactively.

Benefits Include:

Health insurance

401(k) with company matching

Opportunities for ongoing training and professional growth

PTO and Vacation

Additional Details:

Reliable transportation and a valid driver's license required for regular travel between dealership locations.

Must have the ability and willingness to quickly adapt to new challenges and technologies.

If you're motivated by continuous learning, enjoy providing high-quality support, and want to advance your IT career within a thriving automotive group, we'd love to hear from you!