LHH
Position Overview
The Operations Manager will play a crucial role in overseeing and optimizing the day-to-day operations of the company, ensuring efficient processes, managing resources, and fostering a high-performing team. This position demands a highly organized and results-driven individual with substantial experience in operations management, planning, scheduling, and conflict resolution. The successful candidate will be responsible for streamlining operational workflows, improving efficiency, and resolving challenges in real-time.
Key Responsibilities
- Operations Oversight : Manage daily operations to ensure efficient execution of production and service delivery, maintaining smooth workflows across departments.
- Planning and Scheduling : Develop and implement effective planning strategies, ensuring that scheduling is efficient, deadlines are met, and resources are allocated properly.
- Efficiency Improvements : Continuously identify and implement improvements in operational processes, increasing overall efficiency, and reducing downtime or wastage.
- Conflict Resolution : Address and resolve any operational or personnel conflicts that may arise, maintaining a positive work environment and fostering teamwork.
- Team Management : Supervise, train, and motivate operations staff. Ensure that performance expectations are met and employees are empowered to contribute their best work.
- Performance Tracking : Monitor key performance indicators (KPIs) and operational metrics to assess and enhance the efficiency and effectiveness of the operations function.
- Collaboration with Other Departments : Work closely with other departments to ensure alignment of operational goals with company objectives, ensuring seamless communication and problem-solving.
Required Qualifications
- Experience : 3-5 years of experience in Operations Management, preferably in a fast-paced or manufacturing environment.
- Skills :
- Strong planning, scheduling, and organizational skills.
- Expertise in identifying and implementing process improvements to enhance operational efficiency.
- Proven conflict resolution abilities, with a focus on managing people and resolving disputes effectively.
- Communication : Excellent interpersonal skills to foster positive relationships within teams and with other stakeholders.
- Problem-Solving : Demonstrated ability to address complex operational issues and find solutions quickly.
Preferred Qualifications
- Certifications : Knowledge of AS9100 standards is highly desirable.
- Systems and Software : Experience with Syteline ERP system is a plus