Robert Half is hiring: Administrative Assistant in Columbia

We are offering a short term contract employment opportunity for an Administrative Assistant in Columbia, Maryland. The role is primarily in the industry of operations where the individual will provide vital support to the team by taking over some of the busy work, thus allowing operators to focus on core tasks. The workplace will mostly involve using Cargo Wise for various administrative tasks.

Responsibilities:
• Act as the first point of contact, answering inbound calls and providing excellent customer service
• Handle both inbound and outbound calls as needed
• Carry out data entry tasks with high accuracy and efficiency
• Manage email correspondence and ensure all queries are dealt with in a timely manner
• Proficient use of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook for various administrative tasks
• Scan and upload documents onto the system, ensuring they are correctly filed
• Perform any other administrative responsibilities as requested by the team.• Minimum of 2 years of experience in an Administrative Assistant role or similar

• Proficiency in answering inbound calls, handling both inbound and outbound calls

• Strong customer service skills, with a focus on providing consistent, high-quality support

• Experience with data entry tasks, demonstrating a high level of accuracy and attention to detail

• Excellent email correspondence skills, able to communicate professionally and succinctly

• Proficiency in Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word

• Experience in document scanning, ensuring all documents are correctly digitized and filed

• Ability to multitask and prioritize work in a fast-paced environment

• Strong organizational skills, with a focus on maintaining order and efficiency in the workplace

• Excellent verbal and written communication skills, able to effectively communicate with all levels of the organization