American Systems
Atlassian Software Expert
Location
US-
ID
2025-2350
Category
Software & Systems Development
Position Type
Full-Time
Remote
Yes
Clearance Required
Secret
Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities
A week in the life of a Atlassian Software Expert: * Serve as a subject matter expert for Atlassian Jira/Confluence/Jira Service Management and associated plugins in a virtualized environment. * Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders. * Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams. * Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption. * Confluence Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge base. * Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities. * Establish and maintain procedural documentation and knowledge articles and share knowledge through training and mentorship of team members. * Collaborate closely with different working streams and engineers. Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives. * Provide technical support and troubleshooting for Jira and Confluence users. * Monitor and optimize the performance of Jira and Confluence instances. * Ensure data integrity and security within Jira and Confluence. * Stay up-to-date with the latest features and updates from Atlassian. Qualifications
Job Requirements: * U.S. Citizenship and ability to obtain a Secret clearance * Security+ or equivalent IAT 2 or higher certification; or the ability to obtain one within 4 months of start date * Minimum 5-7 years of experience in Atlassian products specifically Jira, Confluence, and Jira Service Management * Ability to lead Atlassian automation, configuration, and implementation of projects to completion. * Ability to resolve complex Atlassian problems and provide solutions with minimal guidance. * Develop process documents (SOPs) for use by fellow team members. * Ability to prioritize and manage tasks to accomplish goals on a given timeline. * Virtualization experience using VMware / vSphere. * Ability to provide general technical support for Atlassian products. * Proficiency in scripting languages such as Groovy, Python, or JavaScript. * Experience with Atlassian SDK and plugin development. * Familiarity with REST APIs and webhooks for integration purposes. * Excellent problem-solving and analytical skills. * Ability to work independently and as part of a team. Preferred Qualifications: * Atlassian certifications (e.g., Jira Administrator, Confluence Administrator). * Experience with Data Center version of JIRA. * Knowledge of other Atlassian products (such as Bitbucket.) * Experience with administration of RedHat (or derivative). * Experience with Agile methodologies and tools. Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,100.00/Yr. - USD $133,700.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status
Location
US-
ID
2025-2350
Category
Software & Systems Development
Position Type
Full-Time
Remote
Yes
Clearance Required
Secret
Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities
A week in the life of a Atlassian Software Expert: * Serve as a subject matter expert for Atlassian Jira/Confluence/Jira Service Management and associated plugins in a virtualized environment. * Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders. * Integrate Atlassian products with CI/CD pipelines to ensure seamless flow of information between development and operations teams. * Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption. * Confluence Implementation: Create new spaces for users, define permissions, and maintain a well-organized knowledge base. * Develop custom workflows, scripts, and automations to enhance JIRA functionality and leverage add-ons to extend its capabilities. * Establish and maintain procedural documentation and knowledge articles and share knowledge through training and mentorship of team members. * Collaborate closely with different working streams and engineers. Maintain strong communication and understanding of cross-functional team needs to ensure Atlassian solutions align with broader business objectives. * Provide technical support and troubleshooting for Jira and Confluence users. * Monitor and optimize the performance of Jira and Confluence instances. * Ensure data integrity and security within Jira and Confluence. * Stay up-to-date with the latest features and updates from Atlassian. Qualifications
Job Requirements: * U.S. Citizenship and ability to obtain a Secret clearance * Security+ or equivalent IAT 2 or higher certification; or the ability to obtain one within 4 months of start date * Minimum 5-7 years of experience in Atlassian products specifically Jira, Confluence, and Jira Service Management * Ability to lead Atlassian automation, configuration, and implementation of projects to completion. * Ability to resolve complex Atlassian problems and provide solutions with minimal guidance. * Develop process documents (SOPs) for use by fellow team members. * Ability to prioritize and manage tasks to accomplish goals on a given timeline. * Virtualization experience using VMware / vSphere. * Ability to provide general technical support for Atlassian products. * Proficiency in scripting languages such as Groovy, Python, or JavaScript. * Experience with Atlassian SDK and plugin development. * Familiarity with REST APIs and webhooks for integration purposes. * Excellent problem-solving and analytical skills. * Ability to work independently and as part of a team. Preferred Qualifications: * Atlassian certifications (e.g., Jira Administrator, Confluence Administrator). * Experience with Data Center version of JIRA. * Knowledge of other Atlassian products (such as Bitbucket.) * Experience with administration of RedHat (or derivative). * Experience with Agile methodologies and tools. Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,100.00/Yr. - USD $133,700.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status